Field Service TechnicianEngineer - industrial process equipment
Field Service TechnicianEngineer - industrial process equipment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 85000 - 95000
1 Vacancy
Job Description
About OUR COMPANY
OUR COMPANY isthe only global innovator offering UVbased solutions for water surface and air disinfection on a worldwide scale. Our combined company unites four UV innovators to further its overarching purpose: to grow a safer cleaner healthier future for everyone every day. The four companies combined products and services offer chemicalfree fullfacility disinfection through the innovative application of UV technology.
Why Join OUR COMPANY
- Competitive Salary & Compensation: $8595k depending on experience
- Health Benefits: Comprehensive coverage for health dental and vision
- Retirement Savings: 401(k) with 5 employer match
Job Overview
The Field Service Technician is an integral customerfacing position and as such is expected to conduct himself or herself professionally and responsibly. This position affects every facet of our company and is in the most critical department for fostering our reputation in the industry and additional equipment is a fastpaced position requiring the ability to multitask while working independently and while keeping in mind the best interests of our company our customers end users reps and distributors.
Requirements
- Education: High school graduate or higher
- Experience: 3 years of maintaining process equipment/capital equipment/heavy industrial equipment; must have industrial electrical and instrumentation/controls experience regardless of industry.
- Must possess a clean drivers license current passport and ability to travel without issue throughout North America South America Latin America Australia and New Zealand.
Skills and Qualifications
Computer skills and the working knowledge of Microsoft Office applications including but not limited to Outlook Work Excel PowerPoint etc.
- Ability to read and understand electrical schematics and Process and Instrumentation diagrams.
- Basic understanding of electrical principles common electrical components and testing of AC and DC electrical circuits.
- Diagnostic and problemsolving skills for the troubleshooting of electrical and mechanical issues.
- Understanding of Instrumentation and Controls.
- The understanding or ability to learn PLC communications and logic to upload and download programs troubleshoot problems and make basic changes.
- Travel throughout North & Latin America providing service in the form of maintenance troubleshooting commissioning training and making recommendations for the full line of THE COMPANY products.
- Provide clear and concise communication to a wide range of customers including plant operators engineers regulators and contracts on the work that is planned during the trip.
- Actively listen and follow up with customers Representatives Distributors and all parties involved prior to leaving the site to ensure expectations are met or exceeded.
- Manage & book all travel and ensure travel coincides with schedule and with onsite contacts.
- Follow THE COMPANYand all manufacturers recommended service and onsite working procedures to ensure equipment meets health and safety requirements.
- Ensure working practices meet the requirements of customers site regulations.
- Provide training to customers end users Representatives and Distributors when required. On occasion video training may be conducted by the customer.
- Communicate with relevant departments to escalate technical issues and follow quality control/customer complaint procedures.
- On occasion work in the warehouse providing equipment testing modifications calibrations and preparation of new systems.
- Provide telephone and email technical support to customers end users Representatives and Distributors as needed.
- Backup technical support and service support staff as required.
Required Experience:
Manager
Employment Type
Full-Time
