Position Overview:
Seeking an enthusiastic and motivated Intern to join our Information Technology team this summer! This is your chance to gain handson experience as you provide technical support and assistance to our internal users. Learn about IT systems and troubleshooting while developing your technical and social skills in a professional and faithfilled environment. Join us to grow learn and contribute to EWTNs mission.
Responsibilities:
- Provide frontline support for service requests submitted through email or phone calls from remote and onsite users.
- Install upgrade and troubleshoot printers computer hardware mobile devices software installations and updates.
- Maintain accurate records for issues processes and resolutions.
- Provide exceptional customer service by offering clear and timely support to users.
- Work closely with the IT team on ongoing projects throughout the Network such as system upgrades and equipment refreshes.
Qualifications:
- Junior or Senior currently enrolled in a Computer Science Information Systems or related program (or recent graduate).
- Basic understanding of IT principles including hardware software networking and security.
- Strong problemsolving and communication skills.
- Enthusiastic about learning and gaining practical IT experience.
- Practicing Catholic preferred.
- Able to work fulltime (or min. of 6 hours/day Mon Fri on site for a minimum of 8 weeks.
Benefits:
- Handson experience in support and help desk operations.
- Mentorship from experienced IT professionals.
- Access to a wide range of technologies and tools.
- Broad exposure to the Information Technology field.
- Opportunity to work in a Christian environment and cultivate meaningful connections.
Required Experience:
Intern