Service Writer
Service Writer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Salary Range: $52000 $62000 Quarterly bonus.
Essential Duties and Responsibilities
- Effectively communicate with all customers and vendors both in person or via phone/electronic.
- Examine and evaluate incoming units for service by conducting a prework inspection. Note and document any defects (check engine lights body damage broken glass etc.
- Assess workload and schedule service accordingly.
- Work with service manager to complete service quotes and communicate with customers for approval.
- Inspect inventory to ensure parts needed for service repairs are in stock.
- Document work orders with employee time spent using data from Time Clock.
- Work with the service manager and obtain approval for all work orders.
- Send final invoice to the customer.
- Process vendor invoices in for payment.
- Maintain constant communication with customers and provide status updates.
- Perform administrative work to ensure data accuracy by scanning documents to invoice reporting system and updating weekly invoice goal data.
- Other duties as assigned.
Education and Experience
- High School Diploma or GED Required
- Customer Service Experience Service or Automotive is preferred
- Must be able to work well and collaborate with all people.
- Proficiency in MS Office (Word Excel PowerPoint).
- Effective professional communication ability.
- Ability and flexibility in performing multiple tasks simultaneously.
- Excellent organizational skills and detailoriented.
- Excellent followup skills.
- Problem solving abilities.
Company Benefits:
- 2 Medical Plan Options Base HSA (High Deductible) and BuyUp Medical Plans
- Prescription (Rx) Insurance
- Health Savings Account (HSA)
- 2 Dental Plan Options Base Dental and BuyUp Dental Plans
- Vision Insurance
- Flexible Spending Accounts (FSAs)
- Health Care FSA
- Dependent Care FSA
- Company Paid Base Life Insurance
- Company Paid Accident Death & Dismemberment Insurance
- Company Paid Business Travel Accident Insurance
- Company Paid Disability Insurance
- ShortTerm Disability (STD) and Base LongTerm Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Voluntary Hospital Accident & Critical Illness (Cancer) Insurance
- 401(K) Retirement Plan with 50 Company Match
- Voluntary Pet Insurance
- Vacation and Personal/Sick Time
- Paid Grandparent Leave
- Paid Bonding Leave
- Adoption Assistance
- Education Assistance (Tuition Reimbursement)
About Wastequip
Wastequip got its start in 1989 with containers and compactors. But today we have evolved into so much more than just a manufacturer of highquality steel containers and compactors. We are the waste industrys only AllinOne solutions provider from carts and containers to collect waste to hoists and trash trucks to move the waste to parts service and technology to keep your operation running smoothly.
While were proud to be North Americas leading manufacturer of waste handling equipment we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing building a brighter future for all.
Employment Type
Full-Time
