Sales Effectiveness Analyst
Location : Remote Poland Working hours 15:00 to 24:00 CET
For one of our client we are looking for a Sales Effectiveness Analyst. You will be a part of a young innovative and highprofile team. We have a spontaneous and vibrant culture and we truly believe in team spirit and collaboration.
The Sales Effectiveness Analyst partners with commercial teams to boost sales efficiency through sales process improvement tools selection implementation reporting & training. Secure adoption and maximize Sales Tech stack ROI by:
driving process improvements and best practices regionally providing CRM Salesforce support to regional commercial organizations
Working closely with many other stakeholders in a highly international context to provide relevant reports and sales performance insights.
Detailed Responsibilities:
Offer L2 support primarily to AMER organization but also to any other region where tickets are assigned to
Responsible for a suite of sales tools conducting training assisting managers and users with the objective to drive adoption and ROI
Monitor and improve essential commercial processes: measure process effectiveness identify bottlenecks and inconsistencies review and optimize processes deploy new processes effectively thanks to strong communication and change management Skills.
Develop and maintain key reports and dashboards to capture and communicate key customer intelligence within the CRM system.
Work Collaboratively with your peers and IT Team to continuously improve the CRM system to optimize customer centricity by fostering an organization of continuous process improvement for our sales teams and enhancing functionality for the sales users and maximize reporting outputs.
Nurture longterm partnerships with key internal stakeholders to implement track and report key metrics to drive performance while providing user support and gathering feedback.
Keep track of industry trends to identify new ways of improving our sales process efficiency.
Your background:
Proofed experience in Salesforce administrating Salesforce
Previous experience in a globally oriented companies.
Nice to have Salesforce certications.
Previous experience in a sales stakeholder management client facing role
Knowledge of Analytics: Reporting Dashboarding with an ability to structure and execute complex analyses and synthesize into clear insights
Previous experience administrating a CRM system
Experience working in a fastpaced environment that requires strategic thinking resourcefulness
Resultsoriented decision making and commitment to excellence
Able to work independently and as a part of cross functional team
Above all youre not afraid to go outside of your comfort zone youre proactive a fast learner and have a great sense of team spirit
Excellent communication skills
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role wed love to see your application!