Customer Service Rep
Customer Service Rep
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Rugby Manufacturing is looking for a Customer Service Representative for our Sales Department. Starting wage is between $18.00 and $22.00 depending on experience. Rugby is North Americas leading designer and manufacturer of Class 35 dump truck bodies landscape bodies platform bodies truck and trailer hoists related truck equipment and accessories.
Job Summary:
- Research questions regarding order status lead times pricing
- Interpret specifications and completing accurate estimates/quotes in a timely manner
- Enter customer orders accurately verifying pricing and scheduling on the date requested by the distributor
- Assist customers in filling their loads to maximize freight
- Provide information for Parts and Accessory Sales and Operator/Installation Manuals
- Represent the company in a professional and courteous manner at all times
- Communicate ideas and concerns related to Rugby and the sales department in a timely manner
- Look for opportunities to positively affect gross margin & implementing them when appropriate
- Other duties as assigned that will impact the department and Rugby Mfg.
Tools Used: Computer MS Office software and related business system software printers copier calculator and telephone
Environment: Office environment occasional production floor to familiarize with products
Job Requirements:
- High school or some college courses in a field related to business or equivalent experience
- Previous customer service experience preferred
- Ability to deal effectively and professionally by phone with customers promoting a positive company image
- Strong communication/presentation skills
- Exceptional interpersonal skills
- Proficiency in computer applications (Microsoft Office)
- Strong technical reasoning and independent decisionmaking skills
- Preferred basic understanding of truck chassis basic hydraulics and related equipment but not required
- Detail oriented highly organized and able to remain focused in all environments
- Ability to attend and participate in required company meetings
- Must be a team player that maintains high integrity
ABOUT US:
Rugby a Subsidiary of Federal Signal Corporation is located in Rugby North Dakota.
Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material cleans infrastructure and protects the communities where we work and live. Founded in 1901 Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal governmental industrial and commercial customers. Headquartered in Downers Grove IL with manufacturing facilities worldwide the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal visit:www.federalsignal.
The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of and will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information status as a protected veteran or any other protected category characteristic or trait under applicable law. If you require reasonable accommodation in the application process contact Human Resources at. All other applications must be submitted online.
Employment Type
Full-Time
