CUSTOMER CARE SPECIALIST FMD
CUSTOMER CARE SPECIALIST FMD
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Job Description
We are looking for a colleague who would join the professional active courageous cool team of Ignitis Latvija and help us take care of renewable energy energy efficiency challenges. We value openness partnership is our strength and responsibility makes us a great team. If that speaks to you wed be happy to welcome you to our team!
Please note that this position is currently offered as a fixedterm contract.
Take YOUR part in #EnergySmart!
You will contribute to green and secure energy ecosystem creation by:
- Providing Excellent Customer Care
- Handling a variety of presales or postsales service functions
- Assisting the sales team
- Answering customer inquiries and maintaining customer relationships
- Preparing documentation for public tenders
- Managing the invoicing process
- Overseeing the debtors process
Qualifications :
- Minimum 2 years of customer care experience
- Proficiency in MS Office programs (Excel Word)
- Excellent oral and written communication skills in both Latvian and English; Russian language skills would be an advantage
- Experience in preparing documents for public tenders would be an advantage
- Ability to multitask in a fastpaced environment and work both in a team and independently
- An accurate openminded and responsible personality
Additional Information :
- A package of additional benefits to choose from: pension accumulation health insurance or another benefit from the selectable benefits list in the MELP application
- Additional paid days for health improvement shortterm illness volunteering and accumulated work experience
- A hybrid work model 32 and flexible working hours
- Internal career opportunities
- Extensive learning and qualification enhancement programs
- Mentorshipbased culture designed to facilitate meaningful and valuedriven work
- Take part in an unfolding energy transformation process to create a 100 green and secure energy ecosystem for both current and future generations
Join a growing and increasingly international team of energy smart people united by a common purpose. We all play our part in creating a 100 green and secure energy ecosystem for current and future generations.
As we pursue our strategic goals to increase gender balance in Ignitis Group we are indicating f/m/d next to job titles meaning we welcome candidates of all genders female male or diverse.
Ignitis Group is committed to a policy of equal employment opportunity and does not discriminate against race religion gender sexual orientation or gender identity age disability or other personal traits unrelated to work obligations.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
