Senior Application Manager Lodging
Senior Application Manager Lodging
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1 Vacancy
Job Description
What will be your daily pursuit
The Senior Application Manager for Lodging is responsible for analyzing designing implementing and maintaining software applications within the organization for our lodging business segment (Alaska Collection Banff Jasper Collection and Glacier Park Collection).They will collaborate with various departments to understand their software needs exploit functionality troubleshoot issues and provide technical support. Additionally they evaluate existing applications recommend improvements partner with solution providers and ensure compliance with organizational policies and industry regulations.
What will your compensation be
The salary range for this role is $115000/year to $135000/year. This role is eligible for a yearly 10 bonus. Pursuit offers a full suite of benefits including discounts at our hotels restaurants and attractions flexible time off and a 401k contribution matching plan. If in Canada there is an RRSP program. This role can be based in Denver Calgary or Banff.
What will you do in this job
- Analysis and Design: Analyze business requirements and collaborate with stakeholders to design software solutions that meet organizational needs. Collaborate with respective applications managers on solutioning around packaging of lodging bookings with Attractions and Transportations. Analyze current lodging systems and processes to identify areas for improvement. Develop and implement technological solutions to enhance operational efficiency. Ensure all lodging systems integrate seamlessly with other IT systems in the organization.
- Implementation: Lead IT projects related to lodging including system upgrades and new implementations. Coordinate with crossfunctional teams to ensure timely and successful project delivery. Develop project plans timelines and budgets.
- Testing: Develop and execute test plans to ensure the quality and functionality of software applications. Troubleshoot and resolve any issues that arise during testing.
- Maintenance and Support: Provide ongoing support and maintenance for software applications including troubleshooting user issues resolving technical problems and implementing updates and patches.
- Documentation: Create and maintain documentation including user manuals technical specifications and system diagrams to support software applications and facilitate knowledge sharing.
- Training: Provide training and support to endusers to ensure they can effectively utilize software applications and maximize productivity.
- Evaluation and Improvement: Evaluate existing applications to identify areas for improvement such as performance optimization usability enhancements and security enhancements. Make recommendations and implement changes as necessary.
- Compliance: Ensure that software applications comply with organizational policies industry regulations and best practices for data security privacy and accessibility.
What skills and experience do you need for this job
Ideal Experience
- Bachelors degree in Information Technology Computer Science Hospitality Management or a related field.
- Minimum of 35 years of experience in an IT role within the lodging or hospitality industry.
- Proven experience in system analysis data management and project management.
- Certification in relevant technologies or methodologies (e.g. ITIL Agile PMP) a plus.
- Experience with property management systems (Maestro Oracle Opera Mews Cloudbeds etc. and the hospitality industry required.
Critical Competencies for Success
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fastpaced environment.
- Detailoriented with a focus on accuracy and quality.
- Familiarity with project management methodologies and tools.
What will your work environment be like
At Pursuit our office is more than just a place to work its a space where you can bring your whole self collaborate with talented teams across departments and build lasting friendships. We believe in fostering an environment where work and play coexist so whether youre tackling projects or enjoying our many perks youll feel supported and valued. With a variety of great benefits were committed to ensuring that your time with us is as fulfilling as it is fun.
About Us:
Were more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate our collection of hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products are tied together by iconic destinationworthy locations in Alaska Montana the Canadian Rockies Vancouver Reykjavk Las Vegas and Chicago.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equitydeserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team
We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.
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Required Experience:
Manager
Employment Type
Full-Time
