OfficeProduction Manager
OfficeProduction Manager
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1 Vacancy
Job Description
- Bonus based on performance
- Competitive salary
- Training & development
the growth and success of our local franchise. As a Production/Office Manager you will play a key role in
facilitating the expansion of our business. Our franchise is locally owned and operated and we are
seeking an exceptional individual to serve as the primary point of contact for our valued customers.
A new location of Floor Coverings International is currently being established and we are looking for key
team members to grow our business. This location will be based in San Jose California and will serve
customers located in West Santa Clara County.
Benefits and Perks:
Bonus opportunities
Paid Vacation
Paid Holidays
Cell Phone allowance
Family owned and operated fostering a friendly environment.
Paid training provided
Fulltime position
This is an inperson office role that also includes going into "the field"
Reimbursed gas mileage
Company provided computer
Annual Convention to Mexico
Qualifications:
Previous experience in Office Management 2 years)
Customer Experience/Production/Operations Management background
Strong communication skills (over the phone and inperson)
Organized detailoriented and proficient in multitasking
Able to work independently without supervision and problem solve
Proficiency in managing crews calendars and salespeople.
Flooring or related knowledge preferred
Key Responsibilities:
Maintain strong relationships with customers
Oversee daily office operations
Convert & schedule leads to appointments for the sales team
Support local marketing efforts
Keep the showroom and office organized and presentable
Assist in the development management and delivery of local marketing tactics
Meet with sales staff to discuss recent sales and review customer expectations and product
orders
Order all necessary products for jobs accurately and follow up on delivery
Schedule the job to meet the schedule of customer and installers
Communicate start dates and times with installers and customers
Update customers regularly on installation details
Daily updates on InspireNet and Asana regarding job status and upcoming schedule via the
Production Dashboard (internal tools)
Meet in customers' homes for job kick off final walkthrough and as needed
Update the customer ongoing on details of installation
Discuss and obtain written permission for any changes in contracted work
Compensation:
Best in Industry for this role.
Salary Range: $50000$60000 plus bonus opportunities (negotiable)
If you have a strong desire to manage both people and operations and if you are looking for an
opportunity to work for a company renowned for its commitment to customer service and integrity
apply today.
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shopathome model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a serviceminded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.
Required Experience:
Manager
Employment Type
Full-Time
