Commercial Lines Account Manager
Commercial Lines Account Manager
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$ 30000 - 60000
1 Vacancy
Job Description
Konen Insurance isan independent insurance agency offering a comprehensive suite of insurance solutions to protect our clients from the unexpected. We dont just sell insurance. We work closely with clients to help them make important and informed decisions every day when it comes to protection and their future. We are a family business that treats staff with courtesy respect and empowerment.
Commercial Lines Account Managers are accountable for building and maintaining relationships with clients and carrier representatives all while providing outstanding customer service. This position requires the ability to demonstrate good judgment in various situations. The Commercial Lines Account Manager role is a reflection of the agency whether in relating with a client or in everyday activities within the community. A positive outlook and growthminded spirit are vital.
Pay:$30000 $60000 / year
BENEFITS
- Competitive salary commensurate with experience
- Opportunity for bonuses and incentives based on performance
- Opportunity for growth within the company
- Major Medical Insurance
- Shortterm and Longterm Disability Insurance
- Voluntary Life Vision and Dental Insurance
- PTO
- Paid Holidays
- Retirement Savings Account
- Company events
RESPONSIBILITIES
*Daytoday responsibilities include but are not limited to*
- Servicing of assigned accounts based on agency best practices
- Maintaining a high level of client service and satisfaction
- Marketing & placement of assigned new business submissions and renewal accounts
- Achieving department account new business sales and retention goals throughproactive account rounding upselling and by providing extraordinary client service
- Skilled communication sound decisionmaking and selfreliance are necessary attributes of daytoday activities.
*Other general duties include but are not limited to*
- Maintaining client files and ensuring proper documentation through processing policies endorsement changes invoices binders certificates of insurance documentation activities etc.within established timelines
- Maintain control of renewal expiration lists binders and any aged receivables
- Perform annual review and risk exposure analysis of renewal policies for proper coverage
- Respond to client inquiries incoming email mail and company requests.
- Prepare billing following credit and collection policies
- Review all items to be processed to ensure items were received as ordered
- Maintain current knowledge of underwriting requirements of carriers
- Participate in continuing education courses for insurance and sales skills
- Keep current with industry trends by reading appropriate journals and company bulletins
- Participate in any special projects at managements request
QUALIFICATIONS & EDUCATION
- Twoyear associate college degree required; fouryear college degree preferred
- Experience and expertise with technology and skilled in Adobe Pro Word Excel Outlook and operation of phone systems
- Excellent time management and organizational capabilities
- Advanced verbal and written communication skills
- Desire to acquire and maintain a thorough knowledge of theinsurance industry products and practices
- A high degree of selfmotivation and selfdirection
- Knowledge of brokerage operations including claimshandling procedures rating agency management system and applicable insurance laws
- Familiarity with risk assessment and risk management techniques
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Manager
Employment Type
Full-Time
