- Casual opportunities available
- Ensure our guests have a great experience and make holiday memories
- Find your balance with flexible work hours over a 7day roster
What youll do:
You will provide an exceptional experience to our guests from reservation and throughout their stay until check out. On a daily basis you will:
- Complete reception tasks such as taking bookings preparing invoices checking guests in and out
- Answer phone and email enquiries promptly and professionally
- Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met
What youll bring:
- Strong guest or customer service experience. Knowledge of booking systems. NewBook or RMS is an advantage!
- A want to go over and above and engage in great conversations with our guests
- A can do attitude with the ability to work effectively as part of a busy team
- Problem solving skills including the ability to apply mathematical skills in a workplace context
- Flexibility to work across other areas of the business if required
Whats in it for you
At NRMA Parks & Resorts our benefits include more than just great discounts. Heres a taste of what you can expect:
- Travel discounts on SIXT car rental cruises and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- Our reward and recognition program My Thanks
- Employee referral program where you may be eligible for a referral bonus of up to $2000
- Grow progress or relocate with us and move around the country to one of our many other holiday parks or resorts.
Know you belong:
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now! We cannot wait to hear from you!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory preemployment checks.
Remote Work :
No
Employment Type :
Casual