Senior Behavioral Health Manager - Quality Care

Duties may include but are not limited to the following areas:

• Leadership & Operations:
  • Plans organizes manages and coordinates the activities of Quality Assurance Quality Improvement and Training units.
  • Supervises subordinate management administrative technical or operational staff to achieve departmental and agency objectives.
  • Provides critical analysis and decisionmaking to support Managed Care Operations ensuring alignment with strategic goals.
• Quality & Compliance:
  • Oversees policy development and monitoring to ensure compliance with federal and state mandates (e.g. DHCS and CMS initiatives).
  • Establishes performance benchmarks and develops programs to meet and exceed outcome expectations.
  • Validates and enhances service delivery methods ensuring they align with strategic transformation efforts.
• Data & Financial Analysis:
  • Monitors and reports on performance outcomes and quality indicators across agency and divisions.
  • Analyzes statistical and financial data to improve operations drive efficiencies and inform resource allocation.
  • Oversees and ensures maximum revenue enhancement through operational efficiency and compliance.
• Program Development & Collaboration:
  • Develops and implements new initiatives and oversees the of statemandated changes such as system transformations.
  • Provides interagency collaboration to address determinants of care and improves service integration.
  • Engages in oversight of contracted service components and ensures program alignment with quality objectives.
• Strategic Planning:
  • Supports longterm strategic transformation initiatives in alignment with the Departments Strategic Plan.
  • Leads efforts to integrate changes in care models including all CalAIM initiatives and DHCS mandates.
  • Addresses special client cases or extraordinary situations as necessary.

• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING and EXPERIENCE

Extensive supervision program operation or management experience or technical related experience which has led to the acquisition of the required knowledge skills and abilities. The required knowledge skills and abilities may also be obtained by:

Any combination of education training and experience equivalent to a Bachelors degree from an accredited college or university in mental health public administration business administration or related field AND four 4 years of management or compliance experience which includes supervisory experience in behavioral health mental health or substance use services.

NECESSARY SPECIAL REQUIREMENTS

• Must possess and maintain a valid California drivers license
• Must have intermediate skills using MS PowerPoint Word and Excel
• Excellent written communication skills must be demonstrated in your application and Supplemental Question responses

• Demonstrated experience in:
  • System transformation including updates to meet current state mandates for mental health.
  • Project management and/or quality management.
  • Managing programs and staff within a Behavioral Health system.
• Extensive knowledge of Behavioral Health policies procedures and service delivery models.
• Masters degree in psychology counseling or related field.
• Licensed as a Clinical Social Worker Professional Clinical Counselor Licensed Marriage and Family Therapist or Clinical Psychologist

• Mental health and substance abuse treatment practices
• Principles and techniques of program management team building and collaboration budgetary preparation organization and staffing public relations and public policy development and integration

• Strong organizational prioritization and leadership; team development
• Establishing and implementing goals and objectives
• Microsoft Word Excel and PowerPoint
• Demonstrating high integrity
• Navigating state and federal regulatory environments

• Plan organize and direct the work of complex multidisciplinary teams.
• Understand interpret and apply laws rules and regulations as they relate to assigned area of responsibility
• Assist in developing written policies and procedures
• Be innovative and flexible in managing program operations and problem solving
• Communicate effectively orally and in writing and to present findings and recommendations to both individuals and large groups
• Exercise excellent judgment
• Simultaneously manage multiple tasks
• Visualize big picture needs of the department while remaining focused on specific tasks
• Earn trust and respect within a challenging work environment
• Make decisions driven by data.

FINAL FILING DATE: Continuous and may close at any time; therefore it is to your advantage to apply as soon as possible.

To apply online please refer to our website atventura/jobs. If you prefer to fill out a paper application form please callfor application materials and submit them to County of Ventura Human Resources 800 South Victoria Avenue L1970 Ventura CA 93009.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION: If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please clickhere for additional information.

SUPPLEMENTAL QUESTIONNAIRE qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.

APPLICATION EVALUATION qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently when the pool of candidates is exceptionally strong many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

ORAL EXAMINATION 100: A jobrelated oral examination may be conducted to evaluate and compare participating examinees knowledge skills and abilities in relation to those factors that job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent 70 or higher to qualify for placement on the eligible list.

It is recommended that your application materials clearly show your relevant background and specialized knowledge skills and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as See Resume or Refer to Resume are not acceptable and may disqualify an applicant from further evaluation.

If there are three 3 or fewer qualified applicants an oral examination will not be conducted. Instead a score of seventy percent 70 will be assigned to each application and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one 1 year.

BACKGROUND INVESTIGATION: A thorough preemployment postoffer background investigation which may include inquiry into past employment education criminal background information and driving record may be required for this position.

For further information about this recruitment please contact Lorin Calderon by email at or by telephone at.

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.