Housing Outreach Specialist Downtown

Program Description: Goddard Riverside invests in people & strengthens community serving more than 20000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a boroughwide initiative to serve the unsheltered community. The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59^th W. 110^th Street & E. 59^th E. 96^th Street river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below river to river.

Purpose of Position: The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.

Schedule:9am5pm

Salary: $36454.50

Unionized by Local 74.

• Serve as case manager for adults experiencing homelessness with a goal of placement into transitional and permanent housing
• Perform intake assessment service planning advocacy referral and escort services
• Maintain client case records and enter data in computer database using handheld and desktop computers
• Provide followup case management for clients placed in housing to promote retention and document outcomes
• Attend staff meetings case conferences training programs and supervision meetings; participate in program evaluation and improvement
• Coordinate teams multiple referral sources for caseload additions
• Ensure referred clients are properly documented in MOCapp and connected to an assigned Housing Outreach Specialist
• Participate in outreach trips to identify and communicate with unsheltered individuals
• Perform additional duties such as working with a peer assisting with their integration on the team or other administrative tasks
• Drive outreach van and take public transportation when needed
• Participate in at least four 4 overnight quarterly counts of homeless individuals living on the streets of Manhattan including the HOPE count
• Other duties as required

Qualifications/Educational Requirements

• Bachelors Degree preferred
• Prior experience with the homeless and/or mentally ill population preferred
• Valid drivers license and a driving record that meets the agencys auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
• Flexibility in work hours; available to work evening overnight and weekend shifts as required

Skills Knowledge and Abilities

• Understanding of housing first and other harm reduction models
• Ability to multitask
• Strong interpersonal skills
• Strong written and verbal skills
• Team player
• Good judgement

Computer Skills: To perform this job successfully an individual should be:

• Proficient in Microsoft Outlook
• Experience with or ability to learn computer databases such as Streetsmart MOCapp and CARES

Physical Requirements

• Frequent walking and standing
• Ability to lift up to 30 lbs including client belongings

Work Environment

• Indoors and outdoors; all weathers

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientationgender identityor any other characteristic protected by federal state or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.