Lead Technician
Lead Technician
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Overview:
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally solving one of the biggest inhome problems today and bringing more joy into the lives of our clients. We are seeking an experienced and dynamic Lead Technician who is proficient at installing configuring and maintaining lowvoltage integrated system equipment devices and components. The Lead Technician performs system configuration calibration programming testing and troubleshooting as well as demonstrates mastery of basic wiring/cabling for lowvoltage integrated systems.
The Lead Technician is responsible for coordinating all aspects and resources necessary to install and service products on multiple customer projects. The Lead Technician will need to communicate with the programmers service technicians and finance/accounting. Organizing supplies and job documentation will be among daily duties.
Duties & Responsibilities:
- Reads and interprets blueprints diagrams floor plans specifications and operational/product manuals
- Installs configures and maintains audio/video satellite/cable networking/data systems devices and components
- Troubleshoots simple and complex systems
- Travels to various job sites
- Uses hand and power tools safely
- Maintains companyissued tools equipment and vehicle
- Interacts with clients builders designers architects and other industry professionals
- Communicate every day on the progress of the project
- Conduct hand off meetings with Sales team to ensure customers expectations will be met.
- Coordinate with job superintendent to establish job site regulations and communicate AV needs from other trades are met.
- Communicate all billable change orders to sales and engineering
- Review sales order product list and scope of work prior to any resources being allocated
- Schedule and deploy resources to complete projects.
- Coordinate with Purchase Manager to ensure timely arrival of materials required
- Meet with subcontractors to ensure they understand their role in the project
- Responsible for all aspects of onsite installation of AV systems
- Adherence to project timeline and expectations
- Review & react to daily updates to project documentation and work orders in job management software
- Accurate time clock entries and job costing
- Make decisions and be held accountable to Time and Materials
- Client training and transition to service department
- Conduct quality checks and enforce company standards
- Local travel to job sites as needed
- Provide training or communication to disseminate pertinent information as required
- Fiscal responsibility for all assets & property assigned
- Customer service including the ability to work with high profile and high demand customers
- Guardianship and preservation of client confidentiality and network/home security
- Adherence to state and federal laws including adherence to traffic laws
Qualifications:
- Experience or relative examples of large project completion
- Residential Project management: 5 years (Preferred)
- Construction management: 2 years (Preferred)
- Pursue continuing education on systems including audio video security lighting motorized shades and home automation
- Experience with Control4 Crestron Lutron or Savany systems
- Must be able to read house plans other job siterelated documentation
- Advanced communications skills in both written and verbal disciplines
- Basic wiring and connectivity skills as it pertains to low voltage standards
- Troubleshooting skills are essential
- Basic computer skills with the ability to become competent with inhouse job management software
- Attention to detail particularly regarding key component placement & system wiring
- Flexibility to meet customer demands outside of normal working hours
- May require standing or stooping for extended periods
- Ability to work in tight spaces & at ladder height
- Valid drivers license clean driving record and successfully pass a criminal background check
Benefits/Perks
- Healthcare Benefits
- Generous PTO
- Competitive Compensation based on experience and skill level
Schedule/Expected Work Hours:
- MondayFriday 7a4p
- Oncall rotations
- Occasional evenings and weekends
Company Purpose/Mission
- Our Mission To enhance the human experience through smart spaces.
- Our Vision To be the most beloved brand in technology services
Company Values
- Delight We seek to go beyond satisfaction consistently bringing magical experiences and fulfillment to those we serve.
- Accountability We are responsible transparent and committed to delivering on our promises.
- Innovation We consistently offer creative solutions to meet & exceed the evolving needs of our clients franchisees and each other.
- Service We have an unwavering commitment to serve our clients franchisees and each other to build enduring partnerships.
- You We put relationships first. Whether you are a client franchisee trade partner or our newest team member we value you your unique background experience and perspective.
Additional Information:
We are a smoke alcohol and drugfree environment. This includes our buildings vehicles and job sites and/or when wearing our apparel.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We have become aware of fraudulent job offers being made under Daisys name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money ask for payment or request financial info during hiring. All legitimate job postings are listed HERE. If you receive a suspicious offer
Compensation: $35.00 $40.00 per hour
Join the Team thats Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology fostering a sense of security comfort and happiness in their spaces. As we expand across the country were looking for passionate driven and innovative team members eager to contribute to our mission. While we have various open opportunities were always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery expand your role to leadership or even own a Daisy branch one day we providethe training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location and not to Daisy Corporate.
We have become aware of fraudulent job offers being made under Daisys name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money ask for payment or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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