Director of Product Management
Director of Product Management
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Salary Not Disclosed
1 Vacancy
Job Description
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtimes software is used today in over 150000 locations across 100 countries by the worlds top restaurant and foodservice operators. Customers including Chipotle Culvers Dominos Dunkin Five Guys and P.F. Changs rely on our topranked platform which now includes Zenput to manage inventory staff scheduling learning and development food safety operational tasks and audits.
About the Role
In this role you will be responsible for overseeing the entire product lifecycle from ideation through development and launch for several Crunchtime products Operations Operational Intelligence and Learning & Development. You will own the roadmap with a focus on accelerating new customer acquisition as well as retaining and crossselling into our customer base. You will leverage strong product instincts while collecting and synthesizing data from many sources to build crossfunctional alignment for product and business strategies. You will manage a team of Product Managers and Learning Content Developers and closely collaborate crossfunctionally with engineering marketing sales and customer success to achieve results.
What youll do as a Director of Product Management
- Product Strategy & Roadmap: Lead the development and of the product vision and strategy.
- Align product roadmap with company objectives and market demands.
- Team Leadership: Manage mentor and grow a team of product managers.
- Foster a culture of collaboration innovation and accountability.
- MarketCentric Development: Ensure product roadmap tightly aligned with prospect and customer needs and feedback.
- Be the Voice of the Customer advocating within the organization using both qualitative and quantitative data.
- Crossfunctional Collaboration: Work closely with Design Engineering Sales Marketing and Customer Experience to ensure seamless product delivery and gotomarket .
- Metrics & KPIs: Define track and utilize key product metrics and targets to evaluate opportunities impacts and usage.
- Market Research & Competitive Analysis: Keep uptodate with industry trends customer needs and competitive landscape.
- Use insights to inform product direction and differentiation.
- Stakeholder Communication: Communicate product progress milestones and performance to executive leadership and other key stakeholders.
What were looking for
- Proven track record of successfully managing and scaling products at all stages ideation validation growth sustaining and endoflife.
- Exceptional leadership communication and interpersonal skills. Comfortable presenting to executive sales and technical audiences. Ability to build and motivate highperforming teams.
- Datadriven mindset with the ability to analyze internal and external customer feedback product usage data market trends etc. to make informed decisions.
- Excellent problemsolving skills and ability to navigate complex customer process and organizational challenges. Ability to synthesize different perspectives and make recommendations and decisions with incomplete information and ambiguity.
- Strong experience with Agile development methodologies and working in crossfunctional teams.
- Seasoned user of product lifecycle management tools and platforms (eg Aha! Confluence Jira)
- 10 years of product management experience with at least 3 years in a leadership or managerial role for a B2B SaaS business application.
Nice to haves
- Experience balancing growth and EBITDA ideally at a PEbacked midstage growth company.
- Managed a machinelearning (ML) reporting analytics or business intelligence product.
- Bachelors degree
What youll get
- Great missiondriven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team offsites
- Medical dental and vision benefits (FSA HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Equal Employment Opportunity Statement
At Crunchtime we are an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you dont meet all the qualifications because we believe unique experiences and perspectives make us a stronger team.
Required Experience:
Director
Employment Type
Full Time
