Front Desk Supervisor
Front Desk Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The hotel Front Desk/Guest Services Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
**Must have open availability (including weekends) and able to work 1st or 2nd shifts.**
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Front desk/office experience required Marriott experience strongly preferred.
- Train direct the work of resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues complaints problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other departments especially housekeeping reservations etc.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support worklife balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Manager
Employment Type
Full-Time
