The Senior Manager Corporate Communications will play a pivotal role in managing and mitigating the impact of issues and crises on Montu and its suite of brands and stakeholder audiences. Reporting directly to the Director of Communications this role involves developing and implementing crisis communication strategies providing expert guidance during critical situations and safeguarding the organisations reputation. The ideal candidate will possess strong communication skills demonstrated crisis management experience and a strategic mindset to effectively handle highpressure situations
Crisis Strategy and Issues Management
- Develop and implement crisis communication plans and strategies that align with Montus organisational goals and values
- Act as an internal primary point of contact for crisis communications coordinating responses and ensuring timely and accurate information dissemination
- Provide strategic advice and support to senior management and the Director of Communications during crisis situations
- Conduct risk assessments to identify potential risks and develop proactive communication strategies
- Work closely with key internal stakeholders on risk mitigation prevention and management including Legal Corporate Affairs & Patient Advocacy Government Relations and the Risk & Compliance team
Media and Messaging
- Develop clear and concise messages for internal and external audiences during crises as part of wider crisis communications plans
- Prepare media statements and Q&As and other stakeholder communications materials
- Manage media relations during crisis events including coordinating interviews managing media briefings and handling inquiries
- Build and maintain key relationships with a broad range of journalists and media outlets to support communications outcomes
- Develop and distribute communication materials for key stakeholders including employees patients suppliers and partners
- Ensure consistent messaging across all communication channels
Reporting and Preparation
- Conduct crisis communication training and related exercises for internal teams and senior contacts in preparation for anticipated issues management
- Evaluate and refine crisis communication protocols based on exercise outcomes and realworld experiences
- Work with the wider Communications team to monitor media coverage and stakeholder sentiment during and after a crisis to assess the impact and effectiveness of communication strategies
- Prepare postcrisis reports and evaluations to identify key lessons learned and improve future response strategies
Qualifications :
- Bachelors degree in journalism communications or a related field
- Crisis communications experience (either inhouse or agency with a proven track record of success)
- Current working knowledge of media relations and communications best practices
- Ability to think critically and strategically in fastpaced environments
- Flexibility to adapt to changing requirements and priorities
- Strong organisational and multitasking abilities with experience managing multiple priorities and projects
- Strong project management skills and ability to work with crossfunctional teams to meet deadlines
- Familiarity with digital and social media platforms
- Exceptional attention to detail
- Excellent written and verbal communication skills
- Experience working in health sector and within a regulated industry desirable
- Experience working in a multibrand environment desirable
Additional Information :
Youll be joining a highperforming fastpaced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and resultsfocused culture where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.
- Gaining access to SAGED courses and more through the Greenhouse learning platform fostering continuous growth and development.
- Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
- The freedom of a fulltime workfromhome role.
- Access to coworking spaces in Sydney Melbourne Brisbane and select regional cities.
- Mental health support through our wellbeing platform Unmind.
- A private health insurance discount through Medibank.
- Up to 8 weeks of paid parental leave.
- Swag kits to celebrate key milestones in your journey with us.
- Enhance your home office with our work from home equipment allowance benefit.
- Being part of one of the fastestgrowing industries in Australia improving the lives of hundreds of thousands of patients.
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We are committed to facilitating a barrierfree recruitment process and work environment. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
Remote Work :
Yes
Employment Type :
Fulltime