Job Summary
Job Summary Under minimal supervision the Complex Epilepsy Nurse Manager CENM will be responsible for planning organizing directing and controlling all aspects pertaining to optimizing the patient experience across the spectrum of complex and surgical epilepsy care. This includes all components related to clinical workflow patient relations and education research recruitment and programmatic outreach and expansion functions of the Pediatric Complex Epilepsy Program PCEP as administered collaboratively through the Departments of Pediatrics (Division of Pediatric Neurology) Department of Pediatric Neurosurgery and Brain and Spine Center (Primary Childrens Hospital). Primary responsibilities for the CENM are fourfold and targeted to ensure the best possible patient experience within the PCEP . Responsibilities include: oversight and management of in and outpatient workflow processes (with focus on inpatient environment and invasive/noninvasive EEG application); facilitation of the clinical and research goals within the PCEP including (but not limited to) enrollment into and within the Personalized Medicine Program; oversight of the specialty clinical services (ketogenic diet RNS / VNS epilepsy surgery clinic); and oversight and facilitation of the Epilepsy Surgery program. Responsibilities will invariably require skill in the domains of customer service clinical staff management and financial operations/management. The CENM goals in addition to the processes described above will include: optimizing EEG utilization; refining specialty clinics ESC VNS / RNS SUDEP ; liaising with institutional representatives (e.g. NTU Nurse Manager Director of Surgical Services Outpatient Clinic Manager etc. on behalf of the PCEP ; elevating nursing education standards; initiating and executing quality improvement projects; enhancing community outreach and public relations; development of a successful philanthropy program; and mentorship of junior clinical staff. Ultimately all areas relevant to establishing the best patient experience possible will fall under the duties of the CENM . The CENM will be expected to pursue lifelong learning career opportunities particularly an administrative leadership course within two years of starting in this position. The CENM will function as an equal partner within leadership of the PCEP working closely with both the Medical and Surgical Directors (Doctors Sweney and Bollo) and will report directly to PCH Brain and Spine Center Leadership specifically Medical Director (Josh Bonkowsky MD/PhD) Surgical Director (Rob Bollo MD) and PCH Brain and Spine Program Director (Seth Andrews MBA . The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates 14.2 retirement contributions that vest immediately Generous paid leave time 11 paid Holidays per year 50 tuition reduction for employee spouse and dependent children Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans entertainment health and fitness restaurants retail and travel Professional development opportunities Additional benefits information is available at www.hr.utah/benefits
Responsibilities
Essential Functions Clinical Operations: Address scheduling issues pertaining to clinical workflow. Review conflicts set up meetings and respond to inquiries. Assist in developing optimal models that address multifaceted aspects of complex epilepsy patient care/communication (phone support electronicbased communication clinical staffing telehealth specialty clinics) Research Operations: Assist in supervising research staff and student hires. Ensure competency of staff through training and development. Assign work tasks and ensure project deadlines are met. Assist in developing databases specific to clinical care with focus on expanding this to potential research applications. Expand therapeutic options for patients by assisting in the evaluation of new clinical trials. Interface with pharma and device companies for recruiting into clinical trials. Education and Community Outreach: Develop curricula to be applied at all levels of nursing (inpatient outpatient clinics community/school) Manage and regularly update the Epilepsy websites of the Department of Pediatrics and of the Brain and Spine Center. Provide educational symposia to the community specific to epilepsy care Performs other related duties as needed. Programmatic Development: Lead in expanding the service footprint and enhancing care delivery within PEP . This will require proactive communication and engagement to augment the profile of the PEP locally regionally and nationally Create a sense of community and shared direction amongst a disparate and diverse program team. Ability to build credibility trust and rapport with stakeholders at all levels internal and external to the organization will be critical. Ensure that costs incurred are monitored against budget. Communicate regularly and effectively with all stakeholders within the team within the organization and community (including philanthropic entities) and beyond. Manage and resolve conflict generated by competing interests within the PEP . Be responsible for program quality and embed quality processes into the program from the outset. Report overall program status to the steering group at regular intervals and on an adhoc basis. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency that may be required Nearly Continuously: Office environment. Seldom: Infectious disease oils there is air or skin exposure to oils or other cutting fluids . Physical Requirements and Level of Frequency that may be required Nearly Continuously: Hearing listening talking. Often: Repetitive hand motion (such as typing) walking standing sitting. Seldom: Bending reaching overhead. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patients status and provide care as described in the departments policies and procedures manual.
Minimum Qualifications
A Utah RN license is required for this position. Requires a Bachelors degree in a related area of assignment or equivalency 2 years related work experience may be substituted for 1 year of education) and four years of progressively more responsible management experience. Background knowledge of assigned departments area of specialization in order to analyze plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Preferences Masters degree in a related area may be preferred. Completion of provided supervisory training within one year of employment may be required. This position is patientsensitive and must fulfill all associated requirements. We protect our patients coworkers and community by requiring all patientsensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Required Experience:
Manager