Madhappy NYC Full-Time Supervisor
Madhappy NYC Full-Time Supervisor
Posted on :
11-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
NYC FULLTIME SUPERVISOR
Madhappy is a Los Angelesbased clothing brand made for a community of optimists born in 2017. Madhappy uses apparel events and experimental retail spaces including its permanent flagship in West Hollywood to explore a personal expression as a means to an improved state of mind. Its own seasonal stores with past and present locations including New York City (Soho) Aspen Miami East Hampton and Tokyo are each designed to reflect their site while still sharing the brands DNA. The brand currently produces a selection of everevolving evergreen classic styles seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3 nonprofit) and writes Local Optimist a print magazine. Each to celebrate us as worksinprogress and the personal and collective expression that is a part of that.
About the job
We are looking to hire a fulltime store supervisor for our Madhappy flagship location in Nolita New York City.
The store supervisor is responsible for supporting the General Manager in driving sales managing daily operations and leading the store team. This role will play a key part in developing the stores clientele ensuring operational excellence and upholding Madhappys brand values.
You must be based in New York City to be considered for this position.
Sales & Business Development
Partner with the Store Manager to drive sales and meet or exceed store targets.
Actively engage with customers to build relationships increase conversion and drive client retention.
Support the of business strategies to optimize store performance and profitability.
Monitor and track key sales metrics assisting in implementing strategies to improve results.
Operations & Store Management
Assist in overseeing store operations including inventory management stock replenishment and loss prevention.
Ensure the store maintains high standards of cleanliness organization and overall readiness.
Step into leadership responsibilities in the absence of the Store Manager.
Team Leadership & Development
Lead by example providing exceptional customer service and motivating the team to do the same.
Assist with onboarding training and coaching new hires to ensure strong performance and growth.
Provide ongoing support and feedback to team members to foster a positive and resultsdriven work environment.
Help ensure all staff members understand and align with Madhappys brand mission and values.
Customer Experience & Clientele
Deliver a bestinclass shopping experience by ensuring all team members are knowledgeable approachable and customerfocused.
Support and drive the stores clienteling program to build strong customer relationships.
Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty.
Maintain a welcoming and inclusive environment that aligns with Madhappys commitment to mental wellbeing.
Qualifications
2 years of retail experience with at least 1 year in a leadership or supervisory role.
Strong sales acumen with a proven track record of meeting or exceeding goals.
Experience in clienteling and building longterm customer relationships.
Strong communication and leadership skills with the ability to motivate and develop a team.
Ability to multitask and thrive in a fastpaced dynamic environment.
Passion for Madhappys mission and a commitment to delivering a toptier customer experience.
Benefits
Up to 96 hours of PTO annually
Health dental and vision insurance
Retirement plans available
Quarterly fitness and mental health stipend
Welcome gift :)Employee discount and early access to products
Monthly performance bonus
$24/hr
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy and @Madhappy.
About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration we orient people with reliable optimistic resources available at any moment.
About The Madhappy Foundation
The Madhappy Foundation is nonprofit organization 501(c)3 with a mission to improve mental health globally. Through The Madhappy Foundation 1 of proceeds from every sale benefit our efforts to raise awareness fund research and positively impact the mental health movement.
Learn more here.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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