NavCo Head of Integrated Technology Architecture and Development

Job Description:

Dentsu and Santander are partnering to drive growth and prosperity by helping Small and Midsized Businesses to access International Trade through a worldfirst global platform and ecosystem of expertise insight and connections. This role will be an important member of the team behind our platforms launch and global success.

Position Overview

The Head of Integrated Technology Architecture and Development will be the key role within the NavCo organization accountable for defining and owning the architectural design and platform development and setting and executing the organisations technology strategy. In this role you will work closely with key stakeholders and crossfunctional leaders to align the architectural direction with business goals. You will oversee a globally distributed team ensuring that architectural decisions drive innovation scalability and operational excellence in line with NavCos strategic goals.

Key Responsibilities

Leadership:

• Accountable for defining and driving the architecture strategy for NavCos technology landscape. Oversee six practice lines/leads (data martech web analytics e&c sales & service advanced analytics) with a team of nearly 50 professionals across key regions (UK Spain Bulgaria India)

• Function as a key counterpart to the Head of Domain & Technology within Santander Navigator. Ensuring seamless alignment across global technology product and business strategy initiatives.

• Representing Technology as part of integrated delivery leadership across a complex Santander Navigator global organisation spanning (but not limited to) technology product brand & marketing strategy operations

• Principal technology point of contact for technology vendors. Managing the relationship with key partners including Adobe Salesforce AWS and other 3rd party vendors. Supporting on commercial considerations and contracting where necessary.

• Steer and support resourcing planning and risk mitigation efforts collaborating closely with program and project leads and serving as a primary escalation point for major issues.

Architectural Leadership:

• Define communicate and champion a global multimarket architectural vision directly influencing deployment across 49 markets.

• Serve as the architectural authority and technical thought leader across all NavCos technology domains guiding multidisciplinary teams to deliver cohesive scalable and innovative solutions.

• Continuously drive architectural innovation to enhance system performance user experience and business outcomes.

Collaboration and Communication:

• Partner with senior executives (eg CSO CDO CMO CCO) to address strategic challenges and ensure alignment across business and technology goals.

• Translate complex architectural concepts into actionable insights and communicate effectively to diverse stakeholder groups including executives technical teams and nontechnical stakeholders

• Collaborate with product managers business analysts and stakeholders to understand requirements and translate them into architectural solutions.

• Cultivate a culture of collaboration and thought leadership ensuring knowledge sharing and architectural alignment across all teams.

Architecture Governance:

• Establish robust architectural standards and governance frameworks driving consistent implementation across all projects and ensuring alignment with organisational and industry best practices.

• Identify assess and mitigate architectural risks establishing proactive risk management practices to safeguard project timelines.

Risk Management:

• Identify and mitigate architectural risks that may impact project delivery or system performance.

• Implement key technologies to ensure we are compliant in the markets we operate

• Anticipate future architectural challenges and proactively address them to minimize impact on project timelines and quality.

• Help document tech processes to ensure business continuity and operational effectiveness

Technical Expertise:

• Stay abreast of emerging technologies industry trends and best practices in software architecture and engineering.

• Provide guidance on the selection and adoption of appropriate technologies and frameworks to support business objectives.

• Mentor development teams on architectural principles design patterns and coding practices.

• Advanced expertise in primary technologies chosen including Adobe Salesforce and AWS.

• Demonstrated success in a senior architecture or technology leadership role 10 years) especially in guiding largescale complex implementations.

• A strategic mindset with the ability to align technical direction to business goals.

• Strong understanding of software architecture principles design patterns and architectural styles (e.g. microservices eventdriven architecture).

• Proficiency in designing and implementing scalable resilient and maintainable software systems.

• Excellent communication and interpersonal skills with the ability to articulate complex technical concepts to diverse audiences.

• Leadership qualities with a collaborative and teamoriented approach.

• Experience with agile development methodologies and DevOps practices is desirable.

• Certifications in relevant technologies or frameworks (e.g. Salesforce Adobe AWS Certified Solutions Architect) is a plus.

• Bachelors or Masters degree in Computer Science Engineering or related field.

A few of the benefits

Whether its the joy of working with people at the top of their game or the Merkle social calendar people love working here and we hope you will too

• Attractive and great compensation package

• Flexible work schedule

• Spanish/English lessons

• Free life and health insurance

• Career development through Dentsu University and LinkedIn Learning

• Day off on your birthday

• Annual wellness days

• Merkle Care Employee Assistance Program

• Merkle Benefits Club

• 2 volunteering days per annum

• Flexible salary remuneration scheme

About dentsu

Taking a peoplecentered approach to business transformation we use insights to connect brand content commerce and experience underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo Japan and our 65000 employeebase of dedicated professionals work across four regions (Japan Americas EMEA and APAC). Dentsu combines Japanese innovation with a diverse global perspective to drive client growth and to shape society.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us this is the foundation for great innovation which in turn generates better outcomes for our people partners and communities. This is why we encourage applications from people with disabilities and of all ages nationalities backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles we cant promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process please discuss this with our recruitment teams.

#LIHybrid #LIVW2

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