HR Manager

Your role:

We are seeking a new member to join our diverse team and lead the HR function at our stateoftheart Executive Briefing Center located in the heart of Midtown. In this role you will collaborate with some of the brightest minds in the industry as they work to develop and promote a worldclass product for our customers.

As the HR Manager you will be dedicated to excellence playing a crucial role in cultivating and advancing Global Relays culture and organizational processes. You will take charge of all aspects of the HR function and work to significantly enhance employee engagement.

Are you up for the challenge

As an experienced HR pro you recognize people are a companys most valuable asset. You are a business entrepreneur at heart. Above all you understand the importance of balancing HR and business. You have a thorough knowledge of legislation and standard processes but you also understand the considerations and flexibility required when dealing with the gray.

You are proactive resourceful techsavvy and comfortable thinking outside the box. You have a sense of urgency and enjoy being pulled in many different directions. You thrive when driving forward initiatives in a highenergy environment. You can see yourself being part of a topnotch global team that takes serious responsibility and pride for their work without taking themselves too seriously. This is a true HR business role if you are up for the challenge apply today and see for yourself.

Your job:

• Oversee US HR and collaborate with Global Relays HR leaders in Canada and the UK to ensure consistent practices across the organization
• Drive HR standardizations processes and efficiencies across departments
• Ensure managers are educated to execute on HR practices processes and systems
• Drive managements ownership for managing and developing their own teams
• Work proactively with managers and leaders to evaluate and prepare for future recruitment needs
• Assist managers to foster a high performing and resultsdriven culture by being able to manage performance and provide real time feedback
• Work with and advise managers on navigating and managing complex employee relation issues
• Coordinate and process leave of absences according to Global Relay policies
• Oversee Global Relays performance management process and escalate potential issues to the VP of HR as required
• Manage employee relations issues and conduct workplace investigations escalate potential issues to the VP of HR as required
• Act as a trusted advisor with stakeholders by building rapport and good working relationships with all levels of management
• Analyze identify and forecast any pertinent problems and provide recommendations on appropriate course of action to the VP of HR
• Identify improvement opportunities (e.g. process or system improvements) and propose solutions and timelines
• Ensure HRrelated information is up to date for employees (internal Wiki employee guide etc. and propose updates/improvements to existing HR policies
• Ensure US employment legislation is updated and rolled out to the business
• Build and manage the US HR team as the company grows. Provide line management for the US HR team including regular reviews acting as the goto resource and providing daytoday supervision
• Collaborate closely with the payroll team to provide timely updates on behalf of HR
• Administer benefits policies and programs for our US employees to ensure appropriate enrolment
• Process HR documentation including offer letters onboarding/offboarding documents contractual agreements employment verification letters etc.
• Facilitate New Hire Orientation and onboarding activities as well as exit interviews and related activities that are part of the offboarding process
• Work with the Recruitment team to provide support in the recruitment process: developing and maintaining job descriptions/postings conducting interviews and extending job offers.
• Be an avid brand ambassador by organizing identifying and representing Global Relay at industry events such as recruitment events and company information sessions
• Create and analyze reports based on HR metrics as required specifically detailing the effectiveness of current HR programs and processes
• Provide support for the immigration process including new hire requirements as well as ongoing visa applications for new and existing employees
• Support strategic global HR initiatives including research ownership and participation in the development implementation and maintenance of initiatives
• Assist with ad hoc special projects as required

About you:

• 8 years of experience in progressive HR positions with excellent business acumen and a proven track record of leadership
• Completion of postsecondary studies with focus in Human Resources or Business
• Solid knowledge of US HR standards and best practices
• Solid working experience with systems such as: HRIS ATS or other databases as well as advanced skills in MS Office Suite (Word Excel Outlook)
• Experience in design and implementation of HR systems is an asset
• Flexibility and demonstrated ability to take initiatives; comfortable working in a fastpaced environment with changing priorities
• Strong experience in project management and working with moving timelines
• Keen attentiontodetail responsive with strong written verbal and interpersonal communication skills
• Strong critical thinking analytical and problemsolving skills
• Proven ability to build trust with all levels of employees within the organization
• Proven record of taking responsibility and using good judgment including exercise of discretion and confidentiality
• Comfortable navigating through ambiguity
• Work experience in high tech industry is an asset
• The Senior Professional in Human Resources (SPHR) certification is an asset
• Knowledge or experience in US immigration policies is highly desirable