Sr Practice Manager General Pediatrics
Sr Practice Manager General Pediatrics
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Job Description
Current Employees:
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The University of Miami Health System (UHealth) Department of Pediatrics has an exciting opportunity for a FullTime Senior Practice Manager General Pediatrics to work in Miami.
The Senior Practice Manager directs and maintains all aspects of the daily activities of the practice for its successful operation which includes the efficient and timely scheduling of patients for clinics and surgeries. Moreover the Senior Practice Manager develops trains coordinates and recruits personnel for the practice to ensure that all offices are properly staffed and operational. Additionally the incumbent supervises scheduling support staff for neurological physicians to ensure patient access and satisfaction and effective and efficient coordination of outpatient appointments.
Core Responsibilities:
Manages and coordinates the activities of office and clinic personnel.
Approves time and attendance documents. Oversees recommendations for hires transfers promotions and terminations and trains and evaluates all positions for the practice.
Maintains and adjusts job descriptions for department staff. Sets goals and objectives for support staff and evaluates their performance.
Trains or facilitates the training of personnel within the assigned division(s).
Participates in customer service and leadership training.
Attends University meetings regarding UCare Epic implementation HIPAA compliance and thirdparty payor contracts.
Develops and implements an inventory control system for supplies and materials required by the practice.
Oversees employee patient and physician relations and problem resolution as it occurs in the offices.
Ensures compliance with University policies and procedures.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions:
Collaborate w/ centralized department leadership in conjunction with the Section Chiefs to develop operating capitol and special project budgets for the division of General Pediatrics which includes Pediatric Hospital Medicine Adolescent Medicine Behavioral Pediatrics and General Pediatrics.
Monitors approved budget for the divisions and responds to requests from leadership including the Director of Finance for information related to budget variances
Maintains and implements policies and procedures specific to General Pediatric programs which are consistent with the Department and University rules and compliant with state federal; and professional regulations as well as standard policies and procedures
Performs a limited role as administrative liaison between the divisions the department other University Departments and Centers UMMG and outside agencies and organizations including Jackson Memorial Hospital
Implements the clinical operations plans in conjunction with Division Chiefs Sr. Practice Manager and the Senior Administrative Officer which reflect the strategic initiatives and departmental longterm plans for the Department and School
Develops management reports to track and benchmark division activities including productivity patient access and patient satisfaction surveys
Produces variance reports related to division charges and collections and physician work RVUs; other reports would include those related to physician scheduling templates clinic access and volumes
Responsible for the management supervision overall professional growth and coordination of activities for support staff and other nonacademic staff
Establish work schedules and assignments for staff at multiple locations according to workload and clinical volume
Coordinates routine office activity including telephone answering completing personnel events forms expense vouchers requisitions travel for faculty and staff physicians schedules and proper coverage for absent support staff during vacations and leaves
Responsible for knowledge of uptodate physician coding practice and assisting division faculty with CPT and ICD10 coding questions to ensure proper documentation compliance and accurate charge capture
Responsible for the monitoring reports related to quality metrics including Press Ganey Patient Satisfaction Surveys
Coordinates facilities and equipment maintenance and upgrades as necessary
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelors degree in relevant field required Masters degree preferred
Minimum 5 years of relevant experience
Knowledge of business and management principles.
Ability to direct manage implement and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan delegate and/or supervise the work of others.
Ability to lead motivate develop and train others.
Ability to maintain effective interpersonal relationships.
Any relevant education certifications and/or work experience may be considered.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H11Required Experience:
Manager
Employment Type
Full-Time
