Credit Representative
Credit Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose:
The purpose of the Credit Representative is to collect outstanding accounts receivables; to ensure appropriate levels of credit are provided to customers; to address issues and inquiries while providing a high level of customer service to both internal and external customers; and to release orders timely after confirming appropriate release from hold.
Job Duties and Responsibility:
- Contact delinquent accounts via phone and email to obtain payment commitments
- Follow up on customer payment commitments to ensure a timely payment
- Monitor order screen to determine if orders can be released from credit hold
- Provide high level of customer service to our internal and external customers
- Followup on customer claims and disputes to bring to a resolution and work closely with sales teams to resolve issues
- Review customer projects/jobs to determine available credit
- Monthly preparation of Credit Reports (Customer Service Warranty and Presidents Report 90day reports general manager reports)
- Notify Credit Management when further collection action or credit line increase is necessary
- Monitor collections to ensure company rights (liens/bond) are maintained
- Respond to requests for trade credit references
- Reconciliation of customer accounts as needed/requested
- Maintain regular punctual and reliable physical attendance
- Work overtime as assigned
- Work cooperatively with others
- Comply with all company policies and procedures
All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job absent undue hardship or direct threat.
Qualifications:
- High School Diploma 2 year degree preferred
- 13 yearsof experience in B2B credit and collections
- Experience with liens and lien waivers preferred
- Proven organization and time management skills including strong multitasking skills
- Must be able to handle an extremely high volume of calls and work well under pressure in a fastpaced environment
- Must be a team player and able to work well with others in a team environment
- Excellent written and verbal communication skills
Travel Requirement:
- No travel required
Other:
This job description is not an exhausted list of all functions that employee may be required to perform and employee may be required to perform additional functions. Mingledorffs and its subsidiaries (Company) reserves the right to revise the job description at any time. Employment is atwill.
The Company promotes a drugfree alcoholfree workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Attention Applicants:
The Company is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know. Likewise if you are limited in the ability to access or use this online application and need an alternative method for applying we will determine an alternate way for you to apply. Please contact for assistance with an accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
