Credit ControllerJunior Credit Controller - Depending on Experience
Credit ControllerJunior Credit Controller - Depending on Experience
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Job Description
The WSH Billings & Collection team is a centralised finance function supporting all brands in the WSH group. We are responsible for raising nvoices across the 23 legal entities approx 10k invoices a month ranging from 10 to 4 Million per invoice and collections of approximately 100m per month. Your responsibilities include:
- Ensuring customers pay on time and chase any overdue invoices by using confidence and persuasive telephone manner
- Having the ability to negotiate maximising revenue and mitigating credit risk when chasing clients
- Ownership of accounts ensuring smooth transition from invoice to payment including query resolution
- Maintaining accuracy of records
- Improving and implementing debt collection processes when there are any overdue invoices or payments and initiate legal proceedings if necessary
- Ability to work as part of a team to achieve team objectives
- Identify when client/payment is likely to become a risk and escalate
- Understanding of client needs and payment terms
Qualifications :
What we want from you:
This is the role for you if you have previous experience of working in a customer facing role such as retail or customer services:
- Confident and persuasive telephone skill with a clear and concise telephone manner and the ability to communicate at all levels
- Clear and concise written communication
- Strong critical thinking and decision making skills
- Understanding cashflow and the importance for business
- Basic Excel skills as a minimum
- Basic knowledge of legal process on debt recovery
- Basic Tax understanding (agency/principle)
Additional Information :
And in return we offer:
- 25 days holiday (plus public holidays)
- Enhanced pension
- Life Assurance cover
- Discounts available on the high street shops holidays gyms and cinemas
- Wellbeing assistance
- Hybrid working arrangements
- Volunteering Days
- Enhanced maternity leave
- Secondary Carer leave
- Wedding/Commitment day leave
- Bespoke training & development including apprenticeships
- Salary 25000 to 30000 per annum depending on experience
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
