drjobs Sr Product Manager

Sr Product Manager

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 110700 - 189700

Vacancy

1 Vacancy

Job Description

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Sr. Product Manager

What should you know about this role

This is an exciting opportunity to help small and mediumsized businesses discover onboard and run their business through Clover. The Customer Engagement team is responsible for helping our merchants attract retain and engage customers through powerful loyalty programs marketing tools and features to enhance their relationship with their customers. As a Product Manager at Clover you will be responsible for enhancing the endtoend merchant experience to drive deeper engagement throughout the merchant lifecycle. You will be responsible for definingproduct vision driving innovation and collaborating with crossfunctional teams to enhance Customer Engagement and drive merchant adoption and usage.

Youre the kind of person who:

  • Has a track record as an outstanding problemsolver and strategic thinker

  • Exhibits a bias for action and serves as a leader for the team

  • Is a passionate selfstarter decisive and able to move with speed to implement ideas

  • Demonstrates an ability to be extremely organized with the ability to manage multiple complex projects at once

What you will do:

  • Be responsible for enhancing the endtoend merchant experience across multiple platforms (device web and mobile) to drive deeper engagement throughout the merchant lifecycle:

    • Define and manage the product roadmap & backlog prioritizing features based on customer needs market trends and business impact.

    • Analyze user requirements and write user stories clearly communicating requirements with relevant internal teams

    • Lead sprint planning and communicate requirements to the team ensuring product delivery through entire SDLC

    • Coordinate with the release management team to deploy features and updates

  • Identify and validate opportunities through research data analysis and user feedback to continually optimize the experience

  • Create a narrative that can clearly articulate the problem statement hypothesis and expected outcomes against key metrics

  • Partner with Product Marketing and Customer Support to define a gotomarket strategy for key initiatives

  • Assist in building business cases (including opportunity sizing and financial analysis) to define evaluate and help prioritize competing opportunities

What you will need to have:

  • 7 years of work experience in Product Management roles working with Engineers and Designers with a particular focus on building web software products in an agile environment.

  • Experience driving user growth and engagement through experimentation iteration and learning.

  • Experience optimizing UX flows and thinking through growth strategies that minimize dropoffs.

  • Experience with conversion optimization marketing attribution A/B testing and experimentation and a strong track record with search engine optimization.

Salary Range

$110700.00 $189700.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.


Required Experience:

Senior IC

Employment Type

Full-Time

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