Bilingual Customer Service Representative Onsite Brooklyn
Bilingual Customer Service Representative Onsite Brooklyn
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are hiring Customer Service Associates to support incoming calls from New York City residents. We have openings for Bilingual customer support. This is a fulltime role with full health and wellness benefits. We offer paid training paid time off and other exciting employer perks! You must be willing to work onsite at theBrooklyn Army Terminal located at 80 58th Street Brooklyn NY.Interested APPLY TODAY!
RESPONSIBILITIES:
- Address incoming inquiries from NYC residents related to cityoriented issues
- Maintain a professional demeanor with all customers and providing services with courtesy and patience
- Creating work orders dispatching work to specific departments responding to routine questions and taking and reporting complaints from the customer
- Provide accurate information in a timely professional and courteous manner
- Direct requests to the appropriate department or agency for further action.
- Overall strong knowledge of product through training close counsel with floor support and interaction with quality assurance
REQUIREMENTS:
- A high school diploma or GED
- At least 1 year of customer service experience
- English & Spanish fluency (not required for all positions)
- Commitment to professionalism and a positive customer service experience
- High level of computer proficiency and strong communication skills
- Thrive in a fastpaced environment
- Willing to work evenings or overnight shifts with weekend schedule availability
BENEFITS & PERKS:
- $15.50 $17 hour weekly attendance/performance bonus
- Full health and wellness benefits after 3 weeks of paid training
- Paid time off/vacation days
- 401(k) retirement plan company paid life insurance
King Teleservices is a Continuum Global Solutions LLC companybased in Brooklyn that has been providing call center services to enterprise and local government customers in the United States for over 25 years.King TeleServices operates as a separate subsidiary under Continuum Global Solutions LLC.
King Teleservices LLC a Continuum Company is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientationdisability military/veteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full Time
