Kana Hotel Groupsmission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team you will be expected to contribute your talents and energies to improve the environment and quality of the company as well as the companys services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brandspecific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities
Telephone contact with guests and clients who are planning meetings events groups with the sales department
Process all incoming business leads as directed by supervisor
Servicing of inhouse groups and meetings from the sales office
Ensure all billing from groups and events are completed and sent out
Detailing all meetings and events in BEOs and Group Resumes
Act as a liaison between hotel sales office and client when needed
Execute assigned sales reporting and ensure all deadlines are met
Create and maintain the organization of the sales files
Ordering the necessary supplies and forms for the administrative office
Record keeping for sales department meetings
Assists in the preparation of the weekly packet which includes the schedule of events and sales resumes
Assistance with the inputting of special events citywide conventions
Organization of all items needs for sales blitzes direct mail pieces
Distribution of promotional materials to specified markets welcome centers
Input group blocks rooming list and reservations into hotel systems
Assistance in working any booth for trade show purposes wedding showcase bridal fair etc.
Manages sales emails and follow up on leads
Other duties as requested or assigned
Education/Experience
High school diploma/GED required
Minimum of 13 years Administrative experience required
Attention to detail and organized
Hotel and Sales experience preferred
Proficient verbal and written communication skills
Working knowledge of various computer programs such as Microsoft Word Excel Outlook PowerPoint and POS systems
Ability and flexibility to work various shifts including nights weekends and holidays
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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