Sales Support Coordinator
Sales Support Coordinator
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Job Description
A sales coordinator plays a crucial role in supporting the sales team and ensuring smooth operations within a sales department. Heres a typical job description for a sales coordinator:
Job Title: Sales Coordinator
Job Summary: The Sales Coordinator is responsible for providing support to the sales team and ensuring efficient coordination of sales activities. This role involves managing administrative tasks facilitating communication between various departments and assisting in the of sales strategies to achieve organizational goals.
Responsibilities:
- Administrative Support:
- Assist in the preparation and organization of sales materials presentations and proposals.
- Maintain and update customer databases and sales records.
- Handle correspondence emails and phone calls from clients and internal stakeholders.
- Coordinate meetings appointments and travel arrangements for the sales team.
- Order Processing and Management:
- Process sales orders accurately and efficiently.
- Coordinate with other departments such as shipping logistics and finance to ensure timely order fulfillment.
- Track and monitor order status resolving any issues or discrepancies as they arise.
- Customer Service:
- Serve as a primary point of contact for customer inquiries providing information about products services and order status.
- Address customer complaints and concerns in a professional and timely manner escalating issues to the appropriate personnel when necessary.
- Sales Support:
- Assist sales representatives with prospecting activities lead generation and followup.
- Provide sales teams with necessary sales reports forecasts and performance metrics.
- Coordinate sales events trade shows and promotional activities as required.
- Communication and Collaboration:
- Facilitate communication between the sales team and other departments such as marketing product development and customer service.
- Collaborate with internal teams to ensure alignment of sales efforts with overall business objectives.
- Communicate feedback suggestions and concerns from the sales team to management for continuous improvement.
Qualifications:
- Bachelors degree in business administration marketing or related field preferred.
- Proven experience in a similar role preferably in a sales or customer service environment.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Excellent communication and interpersonal skills with a customerfocused approach.
- Proficiency in MS Office suite and CRM software (e.g. Salesforce HubSpot).
- Attention to detail and accuracy in data entry and record keeping.
- Ability to work independently as well as part of a team in a fastpaced dynamic environment.
Additional Requirements:
- Willingness to travel occasionally for meetings conferences or events.
- Flexibility to work outside regular business hours when necessary to meet deadlines or accommodate different time zones.
Contact Number:
Email ID
Required Experience:
Manager
Employment Type
Full-Time
