Housekeeping Supervisor Summer 2025

Yellowstone Club is paradise in Montana. A private residential community in Big Sky Montana Yellowstone Club offers its Members the worlds only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18hole golf course rivers hiking biking and more our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service ensuring no detail is too small to overlook and being a part of creating experiences then Yellowstone Club is looking for you.

The purpose of the Housekeeping Supervisor is to assist the Housekeeping Management Team with supervisory tasks within private residences related to the Housekeeping department and the employees.

Major Responsibilities:

• Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest maintaining outstanding service standards solid product knowledge and all other components of guest service.
• Empowered to guarantee total guest satisfaction display hospitality and professionalism to our guests at all times take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees Members and guests at all times. In the event of an accident or emergency seek medical attention if necessary and contact your direct manager the Director of Housekeeping or Human Resources immediately.
• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.

Essential Job Functions:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide training coaching and counseling to all housekeeping employees
• Follow established policies and practices for the Housekeeping department and Residential Services division
• Clean private homes at a level that meets the highest standards in the Hospitality industry
• Oversee staff to ensure crews are utilizing department practices for consistency
• Conduct regular inspections of the homes with a critical eye to ensure adherence to our cleanliness and operating standards while maintaining owner preferences
• Assist the Housekeeping Management team with supervising the daily operations of the Housekeeping department sometimes including billing and scheduling
• Converse with the Membership and guests in a hospitable and professional manner
• Assist in recruiting selecting and training department personnel as well as providing performance reviews biannually

Other Duties and Responsibilities:

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies procedures and standards of service to achieve the overall objectives of this position.
• Participate in and complete all required training/classes designated by Yellowstone Club Human Resources or your direct manager.
• Meet departmental productivity organization punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members guests vendors customers and coworkers with professionalism and respect at all times.
• Maintain privacy of our Members at all times.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees supervisors managers and directors/VPs.
• Perform work in a safe and highquality manner.
• Project a favorable image of Yellowstone Club at all times.

• Must be able to work flexible work hours/schedule including evenings weekends and holidays. Long hours may be required due to business demands.

• Nothing in this job description restricts managements right to assign or reassign duties work hours and/or responsibilities for this job at any time.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Experience/Education Required

• Capability to manage multiple priorities work independently and take initiative
• Ability to work collaboratively in a fastpaced environment
• Ability to drive a company vehicle for company purposes and adhere to company driving policy

Experience/Education Preferred

• High school diploma GED or vocational training or jobrelated course work
• 6 months of housekeeping experience; hospitality setting desired but not required

Certificates & Licenses

• Valid US or International Drivers License

Computer Skills

• Proficient in basic technology including computers smartphones and email.
• Intermediate level of Microsoft Office systems

Language Ability

• Able to speak clearly and effectively with Members guests coworkers vendors and other Yellowstone Club departments. Able to write clearly and legibly.
• Demonstrate strong verbal/written communication interpersonal and analytical skills.

Math Ability

• Able to perform basic math calculations.

Reasoning Ability

• Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climatecontrolled environment. However the employee may be required to work outside in extreme heat cold rain wind snow or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee isfrequentlyrequired to talk and/or hear. The employee is frequentlyrequired to lift up to 25 pounds. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items. The employee is constantly required to sit stand and walk climb or balance and stoop kneel bend crouch or reach with hands and arms. The employee is frequently required to drive throughout the property or into town up to several hours of sitting and paying attention to the road at a time. The employee is also constantly required to use their vision and alertness to perform an activity such as but not limited to determining the accuracy neatness and thoroughness of the work assigned including driving safely. The employee is constantly required to maintain safety standards and compliance with Yellowstone Club policies and Montana state laws when operating vehicles.

Receipt and Acknowledgment

I acknowledge and understand that:

• The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements and at this time I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
• Job duties tasks work hours and work requirements may be changed at any time due to business demands by the Club.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies procedures rules and regulations of Yellowstone Club.
• I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.

The position offered is a seasonal position located in Big Sky Montana.

Yellowstone Club offers great benefits including:

• Free transportation to and from Bozeman
• Complimentary shift meals
• Health Benefits for all Seasonal Employees
• 401k eligibility and biweekly match
• Access to onsite fitness center 24/7
• Discounted Employee Housing in Big Sky or Bozeman
• Discounts to over 1000 retailers through ADP LifeMart
• End of season employee appreciation day and retail sale

For more information about the Club visit www.yellowstoneclub.

To apply please visit www.yellowstoneclub and click on YC Careers at the bottom of the homepage. Or through this web link:

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