Summary of Job Description
Responsible for the overall maintenance of the building. This position directs and works with property managers to successfully execute all engineering operations including proper operation maintenance and repair of all HVAC refrigeration plumbing electrical irrigation life safety electrical and mechanical equipment/systems. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Work Hours
- Will be required to work flexible scheduled shifts based on business needs.
- Scheduling includes holidays nights overnights and weekends depending on hotel events and functions.
Essential Job Duties
- Lead and execute all engineering and maintenance efforts.
- Develop coordinate and monitor all guest rooms public spaces equipment and PM programs to ensure the reliability safety and comfort of all staff and guests.
- Responsible for the overall management of Preventative Maintenance Program HVAC electrical mechanical plumbing carpentry chillers cooling towers chemical treatments pneumatics control systems water systems boilers refrigeration compressors etc.
- Responsible for overseeing hotel renovation capital construction and major maintenance projects.
- Establish relationships and work closely with vendors and monitor vendors to assure quality delivery warranties upgrades etc. are consistently utilized.
- Manage emergency evacuation floor plans in departments and fire life and safety detection/alarm device testing programs.
- Facilitate new hire training and departmental training modules; continually monitor evaluate and revise training content to reflect changes in the process; address the needs identified by associates.
- Create an annual Capex budget and operating budget.
- Obtain property design and asbuilt drawings specifications submittal documents testing & balance reports commission documents O&M manuals and warranty information for all equipment and systems.
- Manages daytoday operations ensuring the quality and standards and meeting the expectations of guests on a daily basis.
- Select talented qualified and serviceoriented individuals to embody the core values of the hotels culture.
- Review scheduling and staffing levels to ensure that guest service operational needs payroll productivity and financial objectives are met.
- Verifies property policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensures associates have supplies equipment tools and uniforms necessary to perform their jobs.
- Serves as a role model to demonstrate appropriate behaviors.
- Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures.
- Train and develop associates on 4 Keys service standards technical skills standard operation procedures and safety standards.
- Establishes challenging realistic and obtainable goals to guide operation and performance.
- Solicits employee feedback utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Celebrates successes and publicly recognizes the contributions of team members.
- Fosters open channels of communication between all employees.
- Participates in the performance appraisal system process giving feedback when needed.
- Encourages and builds mutual trust respect and cooperation among associates.
- Follow all additional duties as assigned by management.
Job Requirements
- Understand the mission vision and goals of the hotel.
- Strong leadership skills and the ability to apply them in a dynamic environment.
- Comprehensive knowledge of elevator operations maintenance and inspections.
- Comprehensive knowledge of technology including television internet phone system etc.
- Work cohesively with coworkers and all departments as part of a team.
- Build morale and promote positive employee engagement.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Ability to effectively present information to associates management guests members marina tenants and the public in oneonone and group situations.
- Ability to understand guest service needs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability please contact:
KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
Required Experience:
Chief