Transfer Admission Counselor

The Transfer Admission Counselor at Millikin University will be responsible for recruiting transfer students to complete their degree at Millikin. The position requires excellent communication skills in diverse environments an ability to build strong relationships and the ability to work independently to achieve institutional and divisional goals and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Nurture build and sustain ongoing professional relationships with prospective transfer students and those who influence them to achieve assigned enrollment management objectives.

• Become familiar with transfer student culture and any distinctive aspects of the culture including but not limited to sources of students preferences of students and sources of competition.

Develop relationships with community college advising staff through regularly scheduled visits and routine recruitment contacts.

• Develop relationships with community leaders and business leaders through scheduled visits community involvement and various recruitment opportunities.

Seasonal travel will be required for this position. Overnight travel may occur.

In conjunction with the University Registrar use available resources to provide accurate and timely support for transfer students with questions about transferability of courses academic planning and differences between similar academic programs.

• Regularly monitor the inquiry prospect application and deposit numbers to focus on attaining assigned objectives.
• Monitor the receipt of applications and determine the best next steps in the recruitment process for each applicant.
• Document activity and decisions about applications for admission in accordance with established standards.
• Communicate with prospective students about financial aid financial resources and how to pay for college.

Other jobrelated duties as assigned including supporting daytoday function of the Admission Office and followup with enrolled transfer students in an informal as needed basis.

SUPERVISORY RESPONSIBILITIES:This position does not have supervisory responsibilities in accordance with the organizations policies and applicable laws but may provide daily direction and assistance to student employees.

GENERAL QUALIFICATIONS: To perform this job successfully an individual must be able to succeed in a resultdriven professional organization. Maintaining professional performance demeanor teamapproach and focus on results while working under pressure in a dynamic environment. Customer budget quality and delivery conscious mindset. Ability to establish priorities work independently with minimal supervision and facilitate teamwork. Highly organized with the ability to plan execute and multitask to meet deadlines with accuracy and attention to detail.

SPECIFIC KNOWLEDGE SKILLS AND ABILITIES:

Requires daily use of Outlook Email Ellucian (Student Information System) Salesforce (Customer Management System) MS Excel and MS Windows.

• This position particularly requires a high aptitude for quickly establishing mutual rapport and comfort when meeting people for the first time in person and on the phone.
• This position requires the analytical skills to understand which students are highest priority and why they are highest priority.
• The position also requires the analytical ability to plan business travel based on analysis of data about enrollment trends.
• This position requires complex problem solving when making admit/deny decisions about applications for admission.

Minimum Education and/or Experience

Bachelors degree from an accredited university.

Ability and desire to effectively and credibly interact with transfer students adult students parents university faculty university administrators and faculty and staff of external colleges/community colleges.

Ability and desire to articulate key aspects and benefits of a Millikin University education.

Preference given to candidates with experience or expertise in the following areas: Millikin University curriculum Illinois community college practices and financial aid

Organized accurate detail oriented and extremely timely in customer service and sales situations.

Ability and willingness to learn and properly use Enrollment technology in routine performance of daily job functions.

Valid drivers license. Clean driving record.

Availability and willingness to work MF 8AM4:30PM as well as extended evening and weekend hours as needed and willingness to enthusiastically travel to recruit transfer students. These busy times may occur several months per year.

Ability to develop collect analyze and interpret data used for student recruitment.

Outstanding writing and communication skills pertinent to business correspondence.

Outstanding telephone usage skills.

Demonstrated ability to selfmanage time activity and spending staying focused on accomplishment of objectives.

Outstanding presentation skills.

Preference to candidates with previous admission experience specifically recruiting transfer students.