Temporary Shareholder Services Director

Summary:

The Temporary Shareholder Services Director will support the Shareholder Services team by managing operations timecards and benefits inquiries while ensuring highquality service. They will oversee the scholarship and internship program with team support and collaborate with internal and external partners to enhance shareholder services.

Necessary Skills and Knowledge:

• Knowledge of ANCSA shareholder management and corporate governance
• Understanding of scholarship and internship program administration including application processes and selection criteria
• Ability to supervise mentor and evaluate program staff
• Ability to embrace change learn quickly and thrive in a dynamic corporate environment
• Skill in working harmoniously within crossfunctional teams to achieve common objectives
• Ability to prioritize tasks manage multiple projects and meet deadlines
• Possesses attention to detail and effective problemsolving skills
• Must have the ability to communicate effectively and diplomatically both verbally and in writing with coworkers and with outside agencies partners shareholders and business associates
• Strong cultural awareness and sensitivity with the ability to adapt messages and strategies for diverse audiences
• Strong proficiency in standard software applications including Windows and MS Office Suite (Outlook Word PowerPoint and Excel)

Minimum Qualifications:

• Bachelors degree in business administration education human resources or related field
• Minimum of 5 years of experience in shareholder services program management or a related field
• Experience managing scholarship and internship programs
• Strong understanding of Alaska Native cultures and values
• Ability to travel as needed
• Ability to pass a background check

Preferred Qualifications:

• Masters degree preferred
• Previous experience working with Alaska Native Corporations (ANCs)
• Previous government contracting experience

Pay and Benefits
At Goldbelt we value and reward our teams dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelts success. Its a profitsharing initiative tied to our strategic objectives demonstrating that your efforts directly impact our achievements. As an employee youll also enjoy a comprehensive benefits package including medical dental and vision insurance a 401(k) plan with company matching taxdeferred savings options supplementary benefits paid time off and professional development opportunities.

Essential Job Functions:

• Team Support & Operations
  • Provide leadership and guidance to the Shareholder Services team ensuring a collaborative and efficient work environment
  • Manage team timecards and timeoff requests to ensure proper staffing and workflow
  • Serve as a primary resource for the team answering questions related to shareholder services benefits and company policies
• Scholarship & Internship Program Management
  • Oversee the administration of the scholarship and internship programs including application processes selection criteria and funding allocations
  • Work closely with the Shareholder Services team to ensure smooth of program initiatives
  • Support shareholders in accessing professional development opportunities through the programs
• Shareholder Services & Engagement
  • Assist the team in providing highquality service to shareholders addressing inquiries and concerns effectively
  • Maintain strong relationships with shareholders by providing clear and timely information
  • Support the planning and of shareholder events such as meetings and informational sessions
• Administrative & Process Management
  • Ensure accurate recordkeeping and compliance with shareholder management policies and regulations including managing timecards and timeoff requests to maintain proper staffing and workflow
  • Support the implementation of best practices to improve efficiency and service delivery
  • Maintain confidentiality and uphold corporate values and mission
• Performs other incidental special projects and related duties as required and assigned