Credit Collections Professional
Credit Collections Professional
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Job Description
Trimble is recruiting for a Collections Analyst to fill an opportunity in Trimble.
Reports to: Credit & Collections Manager
The Collections Analyst will participate in credit and collection activities working in conjunction
with credit & collections associates in Americas or Europe. This position will initially interact with
internal customers via email to maximize sales have a positive impact of cash flow minimize
bad debts and help reduce days sales outstanding for the company. Eventually this position
will interact with external customers via phone and virtual meetings.
Responsibilities:
Work in conjunction with the credit & collections associate in the United States and in Europe
and the business unit in the United States and in Europe to determine payment status on
accounts in Trimble. This position will also work through dispute management with customers
where necessary to create a positive outcome for both the customer and for Trimble.
Majority of time will be spent on collection activities: emailing customers sending
statements sending reminder notices and invoices and taking customer payments
Must be detail oriented
Participate in accounts receivable reconciliation
Possess dispute management skills
Process credit card transactions
Must have contact with customers via email
Must possess verbal and written communication skills the ability to work in tandem with
the business units and credit & collections associates and be able to articulate thoughts
coherently
Log all customer contacts and collection activities into collection software system
Make suggestions on bad debt reserves for customers to next level of credit and
collections management
Be an advocate for the customer by liaising between applicable Trimble business units
and the credit & collections team
Ensure a smooth process flow while maintaining a high level of customer service
Manage risk by suggesting win/win situations between Trimble and customers
Produce reports where applicable as requested by credit & collections associate or any
other internal customers such as business unit controllers
Participate in staff meetings and prepare biweekly updates on progress
Consistently improve productivity and efficiency through process improvement initiatives
time management and change management
All other duties as assigned
Support United States or European work hours
Qualifications:
Education: 4year degree or University degree
Experience: 35 years of related experience in credit or collections showing increasing
responsibilities
Credit or collections experience in a publicly traded company with significant end user
sales activities
Strong analytical math and account reconciliation skills
Experience with Oracle NetSuite SAP and GetPaid preferred
High level ability in Microsoft office and Google Sheets Docs Slides
Trimble is transforming the way the world works by delivering products and services that
connect the physical and digital worlds. Core technologies in positioning modeling connectivity
and data analytics enable customers to improve productivity quality safety and sustainability.
From purposebuilt products to enterprise lifecycle solutions Trimble software hardware and
services are transforming a broad range of industries such as agriculture construction
geospatial and transportation and logistics.
Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers
qualified applicants for employment without regard to race gender age color religion national
origin marital status disability sexual orientation status as a covered veteran in accordance
with applicable federal state and local laws or any other protected factor. EOE/M/F/V/D
Required Experience:
Unclear Seniority
Employment Type
Full-Time
