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General Manager

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1 Vacancy
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Job Location drjobs

Houston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
SUMMARY OF ROLE:
The General Manager oversees the daily operations of the business ensuring seamless of office administration sales processes and project delivery. This role is responsible for driving revenue growth maintaining excellent customer service managing office staff and supporting the sales and installation teams. The General Manager also contributes to strategic planning oversees financial management and fosters a positive and productive work environment.

ESSENTIAL DUTIES & RESPONSIBILITIES including but not limited to:

Operational Management:

Coordinate daily operations to ensure business goals are met.
Oversee office administration duties including scheduling bookkeeping and correspondence.
Maintain organized records of customer contracts project details and financial documentation.
Ensure compliance with company policies safety regulations and industry standards.

Sales Leadership:
Support and manage the sales team to achieve revenue targets.
Assist in preparing accurate and competitive quotes for potential projects.
Meet with prospective clients to assess needs and provide tailored solutions.

Project Oversight:

Collaborate with project managers to ensure timely and highquality project delivery.
Review scopes of work and contracts to confirm alignment with client expectations.
Address and resolve any customer concerns during or after project completion.

Team Leadership:

Conduct regular meetings with office staff sales and project teams to review goals and address challenges.
Provide training mentorship and performance reviews for all team members.
Foster a positive teamoriented culture that prioritizes customer satisfaction and professional growth.

Financial Management:

Monitor budgets and financial reports to ensure profitability.
Approve expenses and manage vendor relationships.
Report financial performance metrics to the Owner on a regular basis.

Customer Relations:

Build and maintain strong relationships with clients to promote repeat business and referrals.
Serve as the primary point of contact for escalated client concerns.
Deliver exceptional customer service to ensure satisfaction and loyalty.

Business Development:

Identify growth opportunities and recommend strategies to expand the business.
Represent the company at networking events trade shows and community functions.
Collaborate with marketing efforts to enhance brand awareness and generate leads.

KNOWLEDGE SKILLS & ABILITIES

Exceptional leadership and interpersonal skills to effectively manage and inspire a diverse team.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent decisionmaking and problemsolving abilities.
Solid understanding of sales processes and customer service best practices.
Proficiency in Microsoft Office Suite and CRM software and strong verbal and written communication skills.
Financial acumen with experience managing budgets and analyzing financial reports.
Enthusiasm good attitude articulate trustworthiness personal integrity and honesty.
Ability to work autonomously and understand when a superior needs to be involved in decision making.
Selfmotivated with a dedication to applying new knowledge to your job.
Have adequate transportation to and from the worksite.
MINIMUM QUALIFICATIONS

Bachelors degree in Business Administration Management or a related field preferred.
35 years of management experience preferably in the remodeling or construction industry.
Proven experience in sales and/or customer service.
Ability to pass a background check including a clean driving record.

PHYSICAL REQUIREMENTS

Ability to sit stand or walk for extended periods.
Occasionally lift and carry items up to 25 lbs.
Work in a constant state of alertness and safety awareness.

Flexible work from home options available.




Kitchen Solvers is a kitchen remodeling franchise that specializes in cabinet refacing full kitchen remodels some bathroom remodels (depending on location) countertops flooring backsplashes storage solutions and more. Weve been around since 1982 but were far from vintage! With our innovative technology topoftheline products and tools and efficient processes we take the stress and mess out of renovations. Were passionate about creating stunning spaces and providing a pleasant remodeling experience from the first consultation through the design and product selection phase and finally the installation.

If you want to help us make clients dreams into reality look for a role using the filters above!


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Kitchen Solvers.


Required Experience:

Director

Employment Type

Full-Time

Company Industry

About Company

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