Work Flexibility: Fieldbased
The Field Operations Specialist supports daily operations within their respective area with a specific focus on account coverage and supporting new business opportunities within Stryker Sustainability Solutions including new account implementations collection expansion collection assessments and customer educational support.
What you will do:
- Provides account coverage to ensure uninterrupted customer service and consistent collections.
- Coordinates with Service Managers Regional Service Supervisors and Sales team for operations planning and administration.
- Provides Service Leadership with accountlevel information and feedback by utilizing collection assessments.
- Supports projects and continuous improvement initiatives with the Service Enablement Manager.
- Supports the implementation of new customer accounts and product line expansion.
- Ensures effective patient surgical and vascular care collections as related to Stryker Sustainability Solutions.
- Responsible for documenting and maintaining Stryker Sustainability Solutions equipment shipping items and collection areas.
- Effectively builds and maintains relationships and trust in both new and existing accounts.
What you need:
Required
- High school diploma required
- Demonstrated organization and analytical skills
- Up to 90 overnight travel required
Preferred:
- Bachelorsdegree preferred
- Sustainability service background preferred
Travel Percentage: 90
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID19 vaccination as an essential function of their role.
Required Experience:
Unclear Seniority