User Provisioning Support Technician
User Provisioning Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Roles And Responsibilities:
Process requests to create modify and delete Active Directory accounts.
Process requests to create modify and remove access to applications and resources in the States network via group memberships.
Process requests to create modify and delete email resource contacts and distribution groups in the Exchange management console.
Create and maintain documentation for assigned areas.
Assist other IT teams with troubleshooting access to various resources within the network.
Ensure standardization compliance and enforcement of policies and daily operating
Job Knowledge Skills and Abilities:
Knowledge and experience with Windows desktop operating systems.
Knowledge and experience with Active Directory and Exchange management consoles.
Working knowledge of PowerShell and the ability learn new operations.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of personnel.
Knowledge of computer/network systems infrastructure requirements and standards.
Ability to learn and grow their troubleshooting skills in relation to the Active Directory and Exchange environments.
1. Critical Problems technical challenges that present themselves without notice or warning. May or may not be directly related to normally UP issues. Contracted resources will be expected to assist in helping resolve issues with their knowledge and expertise.
2. Task and Tickets creating new accounts deleting accounts creating/deleting groups adding/removing members to/from groups creating distribution lists updating email when needed. Other tickets topics and subject do vary with the issues being addressed.
3. Documentation Documentation need to be done for all new processes. This includes any updated or new PowerShell scripts.
4. Automation Some repeated processes can be converted to PowerShell to help with time taken per ticket/task. We currently use PowerShell to assist in Automation. Ansible will also be used to help with Powershell versioning. Other automation duties may apply.
Work Mode: Remote:
Must be In Missouri
Must be US Citizen.
WHATS IN IT FOR YOU
Full Benefits Package
10 Days PTO
10 Paid Holidays
401K
WHO ARE WE
CEdge Software Consultants is an innovative IT consulting firm and a strategic business partner. We offer IT solutions to Federal and State government as well as Commercial Enterprises throughout the United States. Our main objective is to create an integritybased culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates.
Required Experience:
IC
Employment Type
Full Time
