Customer Support Engineer Catania E
Customer Support Engineer Catania E
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Job Description
Company Overview
Group/Division
Job Description
We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site.We will consider new graduates provided they demonstrate a strong handson competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES:
Successful applicants will be formally trained at one of our awardwinning training centers.
Domestic and international travel for initial training is required.
Responsible for customer service activities associated with updating solving diagnosing and repairing of highly sophisticated capital equipment at customer sites.
Be the face of our company ensuring customer satisfaction with our service and maintaining the operational quality of system equipment
Coordinates actions with customers to minimize down time.
Provides assistance to Installation Engineers in resolving problems.
WHAT YOU WILL BRING:
Certified engineer or degree from advanced technical school or 3 years industry working experience. Technical military occupational specialties and training may be considered.
Ability to understand and solve problems in software electronics optics mechanical electromechanical and/or electrooptical systems to address on site customer problems.
Experience working on electronic systems within semiconductor medical devices defense aerospace or aviation industry is a plus.
Outstanding interpersonal communication analytical and problemsolving skills.
Proven track record of engaging empathetically with customers ensuring a positive experience while fostering a collaborative environment to address their needs and concerns.
Driven to be handson and passionate about learning new things
Proactive communication that facilitates seamless collaboration and address customer requirements effectively.
Fluent in English and Italian language is a must.
Full drivers license
WHAT WE OFFER:
Dynamic opportunity and growth potential in the Semiconductor Industry.
A competitive family friendly total rewards package.
Variable compensation components e.g. participation in company stock purchase plan.
Company car or car allowance.
Awardwinning training.
HOW TO BE CONSIDERED:
Please click the Apply button to submit your CV.
Minimum Qualifications
Bachelors Level Degree and related work experience of 2 years OR Masters Level Degree and 0 years related work experience OR Certified engineer or degree from advanced technical school or 3 years industry working experience.Technical military occupational specialties and training may be considered.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
