Custom Support Administrator Lafayette LA
Custom Support Administrator Lafayette LA
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AboutUs:
Golfballs is the WorldLeader in Golf Customization; and offers a complete selection of balls clubsshoes apparel and more from golfs top brands. Golfballs sells and printsover 300000 customized golf balls each week utilizing our proprietaryvisualization and fulfillment platforms.
Job Summary:
We areseeking a diligent and organized Custom Support Administrator to join our team.The Custom Logo Support Team comprised of dedicated agents and graphic designartists collaborates to seamlessly process orders from Sales throughProduction and finally Delivery to our valued customers. As a Custom SupportAdministrator you will interface directly with our Sales Team and Vendorsfacilitating order processing and ensuring the prompt delivery of personalizedgolf products to our clientele. If you possess a keen eye for detail excellentorganizational skills and thrive in a collaborative environment Apply Now!
Key Responsibilities:
Customer Communication:
o Collect logo files fromcustomers request proofs from the Art Team and obtain logo approval fromcustomers.
o Facilitate payment collectionfrom customers.
o Coordinate with vendors toprocure products arrange decoration and organize delivery schedules.
o Address and resolve orderissues promptly by liaising with Customers Sales Team IT Support andProduction Team.
System Operations:
o Utilize GBC Admin Site(Management System) to process all orders efficiently.
o Monitor and track theprogress of vendor orders.
o Maintain detailed records andnotes regarding order progression and communication within the system.
Team Collaboration:
o Foster a positive teamatmosphere and culture.
o Provide support to other departmentsduring peak seasons or based on workload and staffing levels.
Qualifications:
Highschool diploma or equivalent preferred.
Strongprofessional communication and customer service abilities.
Proficientcomputer operation skills.
Interpersonalskills including selfmotivation multitasking and attention to detail.
Previousexperience with datamanagement software and Microsoft Outlook preferred.
Alignment with Golfballs core values: Teamwork AccountabilityInnovation Exceeding Expectations and Positive Energy.
Schedule/Location:
Operational Hours:
o Monday Friday:7am 6pm
o 9hour shift withinthis timeframe with a 1hour lunch
o Limited weekendhours upon request
Workplace Setting:
o Office Seating withassigned workstations (cubicles)
o Limited remote workavailable as needed and subject to Managers Approval
Compensation:
$15/hour
Benefits:
Health and dental insurance
Retirement plan options
Paid time off and flexiblework arrangements
Opportunities for professionaldevelopment and training
Join our team as a Custom SupportAdministrator and play a vital role in Golfballs.coms operations by supportingthe Custom Logo Support Team. Collaborate with our Sales Team and Vendors toprocess orders seamlessly ensuring timely delivery of customized golf productsto our valued customers. If you have excellent communication skills a knackfor organization and enjoy contributing to a dynamic team environment weencourage you to apply today!
Required Experience:
Unclear Seniority
Employment Type
Hourly
