Patient Financial Navigator Advisor
Patient Financial Navigator Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
At Cooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most uptodate facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and parttime employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patients liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patients health insurance to include verification of benefits prior authorization status and patients out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patients financial responsibility for all services including office visits testing diagnostic studies surgeries and procedures via phone written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Experience Required
- Minimum 3 years of experience in healthcare revenue cycle registration health insurance patient financial responsibility and point of service collections working specifically with health insurance plans.
- Proficiency in working with payer online portals as well as NaviNet Passport or other third party eligibility systems required.
- Intermediate knowledge of Medical Terminology Health Insurance Plans and Patient OutofPocket financial responsibility.
- Experience with EPIC system preferred.
- Proven ability to effectively interact with and provide service excellence to patients clinicians physicians and administrators.
Education Requirements
- High School Diploma required. Associates degree or equivalent experience preferred.
Required Experience:
Unclear Seniority
Employment Type
Unclear
