Manager Animal Transport Fleet

Responsibilities will include but are not limited to:

Animal Transport and Transport Partner Relations 65

• Provide impeccable animal care throughout the patients ASNA experience

• Ensure safe and humane animal transport including implementation of procedures that align with Animal Transport Best Practice:

• Maintain open communications with animal transport partners and home base

• Proactively assess each transport based on fleet readiness weather staffing road conditions route calculations and directives from management

• Provide a safe and compassionate environment for animals in our care our staff and our clients by using lowstress handling techniques

• Demonstrate proficiency in the operation and driving of all fleet vehicles

• Ensure complete and accurate records exist for all patients and update patient records via a computerbased patient management system

• Recognize nonsurgical candidates and decline animals for transport as necessary

• Collaborate with partners on issue resolutions and maintain excellent communication and service providing a highquality positive experience in each interaction

• Adhere to ASNA disease control protocols

• Drive defensively with care and caution and observe all applicable federal state local and ASPCA rules of the road

• Participate in mentoring visiting trainees relative to transport operations

• Adhere to and enforce all applicable safety protocols including SOPs and protocols adopted in response to critical incidents or events

Fleet Management Administration Planning and Operations 30

• Oversee and assist in all aspects of animal transportincluding but not limited topartner relations quality assurance animal readiness proper transport fleet oversight and maintenance low stress animal handling and emergency preparedness

• Collaborate with Manager Animal Transport and Logistics to coordinate logistics of fleet maintenance schedules and appointments

• Contribute to the optimization of the transport operation actively identifying and proposing solutions for opportunities and risks

• Serve as main contact & responsible party for assigned projects

• Participate in strategic planning processes and cross departmental projects

• Serve as a liaison between transport partners and ASNA facilitating issue resolution and giving direct feedback

• Ensure accurate and uptodate fleet maintenance and inspection logs and ensure vehicle maintenance and repair needs are properly addressed

• Ensure fleet vehicles are routinely cleaned disinfected and inspected on an ASNA approved schedule and that vehicle supplies are regularly inventoried and stocked

• Complete annual audits on fleet vehicles and ensure proper and seasonal supplies are maintained in each vehicle.

• Oversee and track the purchasing of supplies and proper maintenance of program assets including inventory control and fleet preservation

• In conjunction with leadership and the Fleet Mangagment Team assist with the development and/or implementation of standardized procedures and programmatic advancements

• Assume financial accountability for an ASPCA credit card and adhere to ASPCA expense and travel policies

• Assist in orienting and training backup drivers

• Ensure backup drivers demonstrate proficiency of all animal transport protocols

• Serve as main POC for vendor pickups such as our blue paper and arrange pick up on a regular schedule

Professional Development Organizational Support and Leadership 5

• Commit to operating in alignment with our Core Values of Commitment Ownership Team Elevate and Impact!

• Enforce all policies related to operational and environmental safety of patients staff and visitors related directly to administrative operations

• Serve in any role as needed and qualified for to support all daily operational processes for successful and safe completion of the days surgeries and training program goals

• Fully engage in the selfperformance management process including annual reviews regular feedback sessions required compliance training and goal setting

• Actively seek individual development opportunities in relation to job function

• Travel up to 5 as needed

• Under the supervision of the SMTO and with respect to administrative operations ensure:

• Smooth and efficient operation of ASNA surgical medical and training programs

• Program policies and strategies support ASNAs high standards of quality and best practices

• All aspects of operations are enforced with campuswide consistency and adherence to all federal state and local regulations

• A positive learning environment across campus supportive of ASNA culture

• Participate in assigned ASNA department and program specific projects crossdepartmental working groups and any other assigned commitments to support ASPCAs 2030 goals

• Attend and serve as an active participant in required meetings representing the voice of the Transport & Fleet function

• Perform all other duties as assigned by the SMTO or the ASNA Senior Leadership Team

Qualifications:

• Exemplifies the ASPCAs Core Values:

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team that we are stronger together

• Seeks to Elevate others and reimagine what is possible

• Focuses on Impact specifically making change for animals

• Possess skillful transparent and diplomatic interpersonal communication skills with a focus on superior customer service

• Ability to build solid relationships with colleagues clients and vendors

• Possess advanced computer skills including Microsoft Office skills and communication platforms

• Ability to professionally with high levels of stress in an environment of changing daily operational priorities

• Ability to work in both a team environment and independently

• Ability to work in physically and mentally challenging conditions

• Flexibility in schedule to accommodate program needs which could include varied daily shifts weekends evenings and holidays

• Ability to understand that patient death is a regrettable but an inevitable part of the medical profession and adopt a healthy coping strategy for such events

• Pass a Department of Transportation Medical Exam within 30 days of hire

• Possess valid NC drivers license and pass a motor vehicle history check demonstrating a safe driving history.

• Ability to operate a variety of vehicles

• Possess general knowledge of vehicle maintenance

• Ability to lift 35 lbs/15 kgs without assistance and over this weight with assistance and the ability to stand bend lift and climb during the course of a regular work shift

Education and Work Experience:

• High school diploma GED or equivalent

• Preferred 5 years driving experience

• Preferred experience in animal transportation or veterinary/animal shelter services

• Preferred experience in project management

• Fear Free Shelter certification within 60 days of hire

Compensation and Benefits:

Starting pay for the successful applicant will depend on a variety of factors including but not limited to education training experience location business needs internal equity market demands or budgeted amount for the role. The target hiring range is for new hire offers only and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target range for this position is $25.49$27.89 per hour.

For more information on our benefits offerings visit our website.

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