Join Chimes and go further to help others go far! Chimes is a notforprofit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services educational employment vocational residential habilitative and behavioral health are delivered through a network of national and international affiliates. This allows us to take a comprehensive holistic approach to improving the lives of every person we serve those who receive and those who reap the benefits of our innovative responsive solutions.
Primary Responsibilities:
PersonCentered Program Leadership
- Ensure all residential services align with personcentered principles and support people in achieving their individual goals.
- Oversee the development implementation and monitoring of Individual Support Plans (ISPs) ensuring compliance with agency and regulatory requirements.
- Regularly assess and address the needs of the people supported collaborating with families support teams and community resources as necessary.
- Promote independence and community integration through innovative programming and individualized supports.
Supervision and Workforce Development
- Provide supervision and guidance to Program Supervisors ensuring they effectively manage their teams and fulfill their responsibilities.
- Conduct regular performance evaluations develop individualized training plans and foster a culture of accountability and growth among all team members.
- Collaborate on recruitment onboarding and retention strategies to ensure a competent and welltrained workforce.
- Establish and maintain staff schedules to ensure adequate coverage and operational efficiency.
Compliance and Quality Assurance
- Maintain compliance with all federal state and local regulations as well as agency policies and procedures.
- Conduct site visits to monitor program quality review documentation and ensure a safe and supportive environment for people supported and team members.
- Lead efforts to address and resolve deficiencies noted during audits inspections or internal reviews.
Health Safety and Crisis Management
- Oversee the health and safety of the people supported addressing concerns and incidents promptly.
- Ensure proper documentation and reporting of incidents in compliance with agency and regulatory requirements.
- Provide leadership and support during emergencies ensuring adherence to established protocols.
Fiscal Management
- Monitor and manage program budgets ensuring efficient use of resources.
- Review and approve staff time sheets individual maintenance allowances and other programrelated expenditures.
Collaboration and Stakeholder Engagement
- Develop and maintain positive relationships with families guardians community partners and regulatory agencies.
- Respond to inquiries and concerns from stakeholders promptly and professionally fostering trust and transparency.
- Represent the agency in community and stakeholder meetings promoting the mission and values of the organization.
Qualifications:
Education:
Bachelors degree in Human Services Psychology Education Social Sciences or a related field. Masters degree preferred.
Experience:
- Minimum of three years of supervisory experience preferably in residential or IDD services.
- Demonstrated experience in program management personcentered planning and staff development.
Skills:
- Strong leadership and communication skills.
- Ability to foster collaboration and effectively manage teams.
- Proficiency in using technology for documentation and program management.
Other Requirements:
- Valid drivers license with an acceptable driving record.
Key Competencies:
- Leadership and team management
- Personcentered planning and implementation
- Regulatory compliance and quality assurance
- Crisis intervention and decisionmaking
- Stakeholder engagement and collaboration
Whats in it for you
Total Rewards (For FullTime Employees >30 hours/week):
- Competitive Pay
- Medical Dental and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health Dependent and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through Tickets at Work
- Discounts on Verizon mobile service
- And More!
Want to learn more
To learn more about Chimes and how you can achieve personal and professional growth within a purposedriven organization visit us at:https://chimes/Careers.
Required Experience:
Manager