Business Systems Analyst - Physical Security Applications

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Day 08 Hour (United States of America)

We are looking for a proficient IT Physical Security Applications Support Analyst with specialized expertise and certification in badge access and video management system applications.

The ideal candidate will play a vital role in our IT team focusing on providing technical support maintenance and optimization of physical security applications such as badge access systems and video management systems.

Key responsibilities include resolving technical issues implementing system upgrades managing user access and collaborating with stakeholders to enhance application performance.

If you possess a strong IT background along with certification in badge access and video management systems and are passionate about ensuring the security and efficiency of our physical security applications we invite you to apply and contribute to our organizations security infrastructure.

What you will do

• Provide tier2 support of application incidents reported through the help desk
• Provide analytical assistance to junior team members to resolve application incidents maintenance items and enhancement requests
• Perform daily monitoring of applications in production use
• Coordinate application support with other information technology teams including Infrastructure Integration Reporting and the help desk
• Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design build and test phases
• Modify tables/master files make additions and changes and provide guidance to junior team members on these activities
• Implement changes using documented procedures that are compliant with departments policies and procedures
• Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
• Work with and mentor junior staff members to document workflows
• Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
• Participate in team and crossteam meetings and maintain appropriate meeting records
• Provide ongoing troubleshooting support and maintenance of applications; including 24/7 on call coverage as required
• Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications.

Education Qualifications

• Bachelors Degree Bachelors degree in related field: Computer Science Information Systems or a directlyrelated field of engineering.
• Certification in relevant applications

Experience Qualifications

• Three 3 to Five 5 years of progressively responsible and directly related work experience in healthcare or technology related work environment.
• Prefer experience with 2 major implementations or upgrades
• Prefer experience with Archibus and Smartsheet

Required Knowledge Skills and Abilities

• Ability to work in server operating systems such as AIX and Windows Server 2003 and 2008
• Strong UNIX shell scripting skills
• Strong WinBatch scripting skills
• Midlevel Microsoft Office skills
• Ability to diagnose and resolve complex technology problems
• Ability and desire to learn specialized and advanced technology solutions
• Ability to establish a set of tasks and activities associated with an intended outcome and timeline
• Ability to take action consistent with available facts constraints and anticipated consequences
• Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
• Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
• Ability to develop new skills and teach others
• Ability to collaborate and build consensus with stakeholders
• Ability to understand and adhere to operational standards policies and procedures
• Ability to identify risks and issues
• Ability to develop solutions for new and unfamiliar challenges
• Ability to analyze data interpret results and draw conclusions
• Knowledge of current issues and trends in health care and business and financial operations in a health care system
• Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting

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These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience


Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute CICARE standards for all of patients families and towards each other. CICARE is the foundation of Stanfords patientexperience and represents a framework for patientcentered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.



You will do this by executing against our three experience pillars from the patient and familys perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and nondiscrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $54.22 $71.84 per hour

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.