Business Systems Analyst- Registrar (Banner or Degreeworks)

Opportunity at a Glance
The Analyst Business Systems and Analytics delivers reporting with business/operational insights (i.e. business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources to provide ISS colleagues and stakeholders with data information and insight presented in a way that enables informed decision making. The Analyst Business Systems and Analytics builds maintains and improves ISS business systems and/or analytical tools. Collaborates with internal and ATGE stakeholders including IT/Product Development and institutions and delivers on work projects to ensure compliance efficiency and effective delivery of ISS business systems and analytical tools.

Responsibilities

• Administer configure and maintain Banner DegreeWorks and other registrar-related systems.
• Manage program and course configurations including new codes courses prerequisites and equivalencies.
• Update and maintain student degree audits using Banner CAPP (Curriculum Advising and Program Planning) and DegreeWorks Program Progress Guides (Scribe).
  • This includes creating new program codes and modifying existing ones in DegreeWorks Scribe based on business requirements.
• Perform daily and scheduled production maintenance ensuring SLAs are met and updates are recorded in Salesforce CRM.
• Troubleshoot system issues conduct root cause analysis and implement long-term solutions to improve stability.
• Oversee system updates validate enhancements and integrate new functionalities to ensure accuracy and compliance.
• Provide technical support as part of the break-fix team for system errors affecting degree audits in Banner and DegreeWorks identifying issues implementing corrective measures and supporting advising admissions academic tracking and other teams.
• Identify and implement opportunities for system improvement translating business needs into technical solutions.
• Collaborate with IT teams and stakeholders to integrate new features and enhance system performance.
• Maintain accurate and comprehensive documentation for system configurations requirements policies and procedures.
• Participate in project planning and change management initiatives while ensuring compliance with institutional policies and audits.
• Follow best practices for system documentation data security and quality assurance.
• Perform other duties as assigned and comply with policies and standards as required by the audit group.

Qualifications :

• Bachelors degree in Information systems Business Administration or a related field.
• 35 years of experience as a Business Systems Analyst preferably with Banner DegreeWorks or similar student information systems.
• Experience in higher education and student information system support.
• Strong technical problem-solving analytical and troubleshooting skills.
• Experience with degree audits including configuration. Scripting experience in DegreeWorks Scribe is preferred.
• Proficiency in Salesforce CRM for managing requests and tracking system issues.
• Ability to manage multiple projects prioritize tasks and adapt to changing needs.
• Excellent communication and collaboration skills across technical and business teams.
• Ability to work independently with moderate supervision and meet deadlines.

Additional Information :

In support of the pay transparency laws enacted across the country the expected salary range for this position is between $42661.58 and $75065.24. Actual pay will be adjusted based on job-related factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health dental vision life and disability insurance
• 401k Retirement Program 6% employer match
• Participation in Adtalems Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:

Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Remote Work :

No

Employment Type :

Full-time