Applications Specialist DACH MOSAIQ and Monaco mwd
Applications Specialist DACH MOSAIQ and Monaco mwd
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Job Description
Are you a current Elekta employee
Please click here to apply through our internal career site Find Jobs Elekta.
Want to join a team with a mission to improve and save lives
We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available please contact us for more details!
We dont just build technology. We build hope.
Elekta is a global company headquartered in Stockholm Sweden with offices in 120 countries. We are passionate about advancing precision radiation therapy and profoundly changing cancer care. With a global team of 4700 employees we develop outcomedriven and costefficient solutions that provide lasting clinical difference. Our solutions are developed through sustainable environmental social and governance practices.
Elekta empowers talented individuals to improve prolong and even contribute to saving patient lives. While we work to provide intelligent and resourceefficient solutions that offer confidence to healthcare providers and patients among our most satisfying accomplishments is the ongoing personal development of our staff. It can be a rewarding and empowering experience working at the forefront of pioneering medical technology. Many new recruits progress quickly to play pivotal roles in maintaining the pace of innovation that propels Elektas success. Thats why we attract some of the worlds finest talent.
What Youll Do At Elekta
The Application Specialists will conduct first class applications training on Elekta radiotherapy solutions for both internal and external customers on the customer site and/or inhouse. You will provide excellent Clinical support via phone/email or on site visit maximizing customer adoption to drive Customer Satisfaction and Net Promoter Score.
The job holder will need to be fluent in German and English. The local office is in Hamburg however applications from candidates based elsewhere in Germany are invited as this will be more of a home based role. You must have the ability and patience to travel both domestically and internationally this will be 5060 of the time.
The Application Specialist MOSAIQ and Monaco (m/w/d) responsibilities include:
- Provide excellent Applications training to customers colleagues and Distributor Specialists
- Actively contribute to Service delivery to ensure that customer expectations are exceeded
- Actively manage customer evaluation and assessments to allow monitoring the trends in student performance and satisfaction
- Act as a conduit between customers and product development; proactively articulating regional requirements within PCP
- Provide professional Applications assistance and support to Marketing/Sales R&D and international colleagues
- Support Marketing/Sales activities at exhibitions conferences and seminars when required
- Maintain longterm positive relationships with customers acting upon customer feedback to drive NPS and Customer Satisfaction
What You Bring
- Professionally (degree) qualified Clinical Physicist.
- Clinical experience with radiotherapy clinical workflow is advantageous.
- Bilingual in German andEnglish with excellent written and oral skills (including presentation).
- Any additional languages would be a benefit.
- Strong verbal and written communication skills
- Experience with the following: Microsoft Office Citrix and CLM systems where applicable
- Excellent presentation skills (ability to communicate effectively to a group)
- Ability to effectively interact with customers (via phone and facetoface)
- Experience in healthcare /computer science /adult education to include one year of hardware/software training experience on healthcare/medical applications or other software applications
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and rsum in English via the Apply button. Please note that we do not accept applications by email.
Your Elekta contact
For questions please contact the responsible Global TA Partner Joanna Kozyra at We do not accept applications through email.
We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic
Required Experience:
Unclear Seniority
Employment Type
Full-Time
