Supervisor Hospitality Food Services

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

SUPERVISOR HOSPITALITY (FOOD SERVICES)

The role of Hospitality Supervisor will assist with the direction and management of events daily services and other customer service activities related to the Food Services department. This individual will assist in the development and implementation of effective customer service strategies and training programs. The duties of Hospitality Supervisor will include but are not limited to coordinating service operations staff positioning and motivation direct report ownership ensuring excellent customer service engaging with customers and hiring and developing talent. The Hospitality Supervisor supports the mission by overseeing all daytoday hospitality functions and creating friendly welcoming service environments that enhance the productivity and morale within the workforce at SpaceX while ensuring the staff is performing to departmental and company standards.

RESPONSIBILITIES:

• Assist with the organization of large events for both onsite and offsite locations
• Support conceptualization and implementation of training programs
• Ownership of direct report structure with 5 or more staff members
• Assist with staff management hiring performance evaluations development and growth opportunities
• Set and enforce standards of hospitality operations and guest interactions
• Enforce proper food safety practices with staff
• Coordinate and enhance time management for team
• Assign staff responsibilities and task ownership for all hospitality roles
• Facilitate effective communication throughout all levels and groups of staff
• Support scheduling sales data collection and reporting and various other administrative tasks
• Support conceptualization and implementation of new services and offerings
• Conduct regular 1:1 meetings with direct reports

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 6 years of industry experience
• 2 years of leadership experience

PREFERRED SKILLS AND EXPERIENCE:

• Familiarity with ordering and inventory systems in a food services environment
• 8 years of previous food service experience in customer service role
• 5 years leadership experience
• Experience in corporate environment
• Experience with high volume and/or multifacility operations
• Experience working in large team settings
• Strong time management skills
• Excellent communication skills both written and verbal
• Experienced with Microsoft Word Excel and Outlook

ADDITIONAL REQUIREMENTS:

• Ability to carry large heavy items unassisted (up to 25lbs)
• Able to stand for long periods of time up to 10 hours a day
• Able to work all shifts and available for weekends as needed
• Able to perform frequent bending stooping and lifting of objects
• Must have or be able to attain Manager level food safety certification
• Must participate in internal leadership and development training

COMPENSATION AND BENEFITS:

Pay range:

Supervisor: $70000.00 $90000.00/per year

Your actual level and base salary will be determined on a casebycase basis and may vary based on the following considerations: jobrelated knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for longterm incentives in the form of company stock stock options or longterm cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and longterm disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.