The Account Manager is responsible for developing longterm relationships with customers and generating new sales opportunities. As an Account Manager you should work to satisfy customers needs and requests respond to queries in a timely manner and aspire to deliver a positive customer experience. Ultimately you should be able to grow our business by building successful longterm client relationships.
KEY RESPONSIBILITIES:
- Manage a portfolio of accounts to achieve longterm success
- Develop positive relationships with clients
- Act as the point of contact and handle customers individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Set and track sales account targets aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
- All other duties assigned by the manager.
MINIMUM QUALIFICATIONS:
- BS degree in Business Administration Marketing or relevant field preferred.
- Proven work experience as a sales account manager or sales account executive
- Handson experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Strong business acumen with a problemsolving attitude
Required Experience:
Manager