drjobs Automotive Customer Service Office Assistant

Automotive Customer Service Office Assistant

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1 Vacancy
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Job Location drjobs

Clearwater - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Dimmitt Chevrolet in Clearwater Florida is looking for a Automotive Customer Service Specialist to join our team! This is an outstanding opportunity to join a 98 year old and highly regarded family owned dealership. We offer our associates a team environment great benefits and ongoing training and support.Our Customer Service Specialists are trained to help guide customers through the service appointment process. Many of our Customer Service Specialists graduate to other positions at the dealership!
Benefits
  • Competitive compensation plan
  • 401(k) retirement benefit with company participation (after 1 year)
  • Medical dental and vision insurance
  • Life & Disability Insurance
  • Paid vacation time
  • Employee Wellness Program
  • Employee Discount Program
  • Ongoing training and support
  • Fun and friendly work environment
Responsibilities
  • Respond to customers that inquire about scheduling a service appointment
  • Contacting and communicating with customers to identify needs using Dimmitt Chevrolets process
  • Build rapport with customers
  • Answer internet leads within the stores required time
  • Answer service phone calls and set appointments for customers
  • Confirm appointments
  • Make outbound phone calls to follow up with customers on inquiry
  • Maintain factory training and product knowledge requirements
Qualifications
  • Must possess a valid Florida drivers license
  • Must have a good driving record
  • Must be able to pass a criminal background check
  • Must be able to pass a preemployment drug test
  • Bilingual / Spanish speaking a plus!
  • Honesty and integrity
  • A clean wellgroomed and professional appearance
  • An upbeat friendly and enthusiastic attitude
  • A strong reliable and punctual work ethic
  • Possess a sense of urgency
  • Willingness and ability to learn proven processes
We are anequalopportunityemployer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment Type

Full-Time

Company Industry

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