Vendor Management Analyst
Vendor Management Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
General Summary
Elevate is a leading fintech company in the consumer finance space. Our mission is to provide accessible and responsible techenabled online credit solutions to consumers empowering them to make smarter financial decisions. With cuttingedge technology and an innovative approach we are transforming the way individuals access credit and manage their financial lives. As we continue to grow and innovate we are looking for a Vendor Management Lead to join our dynamic legal team and help manage and optimize our vendor management program.
The Team:
Our Legal & Compliance team fosters a collegial atmosphere focused on learning and development. As trusted business partners we provide practical guidance to support the companys growth while managing legal risk and compliance obligations. Youll have the opportunity to lead our vendor management functions and make a meaningful impact in a fastpaced environment. Your job will matter and you will never be bored.
The Role:
The Vendor Management Lead will be responsible for overseeing and enhancing the companys vendor management program. This role requires a strategic thinker with strong organizational and relationship management skills to ensure visibility and transparency into vendor management workflows and vendor risk levels. The ideal candidate will have experience in using ServiceNow as the system of record for contract and vendor management and possess a keen understanding of best practices in vendor oversight performance management ongoing monitoring and risk identification and mitigation.
Key Responsibilities
- Lead the vendor management program by managing the endtoend lifecycle of vendor relationships from initial due diligence and onboarding through performance and risk monitoring and contract renewal/termination
- Act as the primary point of contact between internal teams and external vendors ensuring effective communication issue resolution and fostering longterm partnerships
- Utilize ServiceNow to maintain an uptodate and accurate system of record for all vendorrelated information including contracts risk assessments and any relevant metrics
- Collaborate with crossfunctional teams (IT Credit/Risk Product Marketing HR Finance Compliance Audit etc. to ensure vendor engagements are aligned with company objectives and meet regulatory requirements
- Define and track key performance indicators (KPIs) to measure vendor performance and drive continuous improvement efforts
- Conduct regular vendor reviews risk assessments and audits to ensure compliance with relevant company policies privacy and security standards/obligations regulatory requirements and performance standards
- Identify and mitigate vendorrelated risks by monitoring vendor performance and risk and addressing any issues or potential disruptions.
- Develop and implement best practices and standardized processes for vendor management across the organization
- Stay informed about industry trends and regulatory changes to ensure the companys vendor management practices remain compliant and competitive
- Develop refine and implement relevant policies procedures and documentation concerning the companys thirdparty risk management practices and the vendor management program
- Identify opportunities to streamline simplify and automate vendor and contract management workflows using the ServiceNow system
- Provide training and guidance to internal stakeholders on vendor management policies procedures and tools
- Lead or contribute to other projects and matters as assigned
Experience and Education
- Required:
- Bachelors degree from an accredited university
- Minimum of 5 years of experience in overseeing the vendor management and thirdparty risk management function of an organization preferably at a fintech or financial institution
- Strong experience with using ServiceNow (or similar systems) as the system of record for contract and vendor management
- Preferred:
- Experience with financial technology platforms or services
- Certification(s) in vendor management or thirdparty risk management (e.g. CVMP CRVPM CTPRP etc.
- Familiarity with relevant privacy laws and industry standards (e.g. CCPA GLBA FCRA PCIDSS etc.
Required Skills Competencies and Soft Skill Factors
- Superior judgment and integrity
- Strong relationshipbuilding and interpersonal skills with a teamfirst attitude
- Excellent written and verbal communication skills
- Highly responsive client focused and deadline oriented
- Strong problemsolving and critical thinking skills with a businessfocused approach
- Proven ability to manage complex vendor relationships and drive improvements in vendor performance
- Strong analytical skills with the ability to assess vendor performance identify trends and make datadriven decisions
- Strong knowledge of contract management risk assessments and compliance requirements related to vendor relationships
- Eagerness to learn take on new challenges and work collaboratively
- Proven ability to work independently and manage multiple projects in a fastpaced environment
- Proactive selfstarter who thrives under limited direction
- Detailoriented organized and resultsdriven with a focus on process improvement
- Ability to challenge and be challenged both internally and with crossfunctional team members in a constructive and respectful way
- Ability to drive accountability and influence outcomes
- A good sense of humor
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Required Experience:
IC
Employment Type
Full-Time
