Job Summary
At Authentica we are committed to delivering cuttingedge Education Intelligence Solutions that empower our customers. We are seeking a highly skilled and educationdriven Solutions Engineering Manager with deep engineering expertise to lead our intelligence management and data integration efforts. This role is a dynamic blend of technical leadership customer engagement and crossfunctional collaboration. The ideal candidate will work closely with customers internal teams and offshore developers to design and implement highimpact solutions that exceed expectations and drive innovation.
Key Responsibilities
Leadership & Strategy
- Lead mentor and manage a team of offshore professional services developers ensuring continuous technical and professional growth.
- Drive the strategic vision for Education Intelligence Solutions ensuring alignment with both customer needs and Authenticas goals.
- Champion best practices for intelligence management data integration and security to enhance the customer experience.
Customer Engagement & Solution Engineering
- Act as the primary technical point of contact for customers working closely to understand their requirements and challenges.
- Translate customer needs into scalable highperformance solutions using the latest intelligencedriven integration technologies.
- Deliver expert guidance and handson support to customers ensuring seamless implementation and adoption.
Technical & Collaboration
- Work closely with engineering teams to design enhance and advance the platforms capabilities for delivering Education Intelligence Solutions including data integration and management.
- Oversee the implementation of intelligencedriven data pipelines ETL processes and API integrations ensuring adherence to best practices and industry standards.
- Troubleshoot and resolve integration challenges proactively identifying opportunities for optimization in education intelligence applications.
Process Improvement & Innovation
- Establish and refine best practices for delivering Education Intelligence Solutions ensuring security compliance and sustainability.
- Stay ahead of industry trends and emerging technologies incorporating innovative solutions into our platform and services.
- Foster a culture of continuous improvement automation and efficiency in the education intelligence space.
Qualifications & Skills
Required:
- Proven experience in solutions engineering Intelligence Management with valued data integration solutions or software development management.
- Strong leadership experience including managing offshore development teams and working in a global environment.
- Extensive experience working directly with customers in a technical implementation or professional services capacity.
- Handson expertise with ETL processes APIs cloudbased data platforms and integration frameworks.
- Strong data analytics skills to include proficiency in SQL or other scripting languages for troubleshooting and optimization.
- Ability to communicate complex technical concepts to both technical and nontechnical stakeholders.
- Experience with project management methodologies (Agile Scrum Kanban etc..
- Background in customerfacing technical roles such as professional services or solutions architecture.
- General knowledge of Python with an understanding of data transformation techniques.
Preferred:
- Understanding of Databricks (deployment integrations security)
- Experience with enterprise SaaS applications and cloud platforms (AWS Azure GCP).
- Familiarity with data governance security and compliance best practices.
Why Join Us
At Authentica we foster a culture of innovation collaboration and continuous learning. As a Solutions Engineering Manager you will have the opportunity to make a significant impact driving both technical excellence and customer success. If you are passionate about engineering solutions that matter and thrive in a customercentric environment we encourage you to apply!
Authentica Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetics disability age or veteran status. We provide a workplace free from discrimination and harassment and where employees are treated with respect and dignity. Our employment decisions are based on business needs job requirements and individual qualifications.
We encourage candidates from all backgrounds to apply as we believe a diverse workforce brings a variety of ideas perspectives and experiences that enhance our ability to meet the needs of our customers and drive innovation.
Applicants must be authorized to work for any employer in the United States. We are unable to provide sponsorship or assume responsibility for employment Visa sponsorship.
Required Experience:
Manager