Relocation Consultant
Relocation Consultant
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Job Description
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Meet with potential customers or businesses at their home or office to advise on all aspects of the relocation process perform surveys of items to be relocated and provide timely and accurate estimates/pricing.
- Provide timely followup on companygenerated leads and potential customers.
- Develop independent sales leads through community and business networking.
- Work with others to update and maintain sales management tools and tracking mechanisms.
- Clearly and accurately communicate customers needs and expectations to operations management and move coordinators.
- Complete necessary paperwork in a timely manner.
- Work closely with move coordinators to ensure customer satisfaction and maximize sales opportunities.
- Tend to service issues including those that arise outside of normal business hours.
- Maintain and create reports to track individual activity and productivity (e.g. closing statistics)
- Attain sales goals closing rations and complete sales reports.
- You have experience in household goods relocation sales or business development.
- You are passionate about providing excellent service to internal and external customers.
- You have demonstrated ability in meeting sales objectives.
- You have strong interpersonal communication skills.
- Thorough understanding of the industry and industry trends.
- Ability and willingness to travel to client homes and/or businesses within a 50mile radius of office.
- Competitive compensation: 36month training salary. $50K $80K draw against commissions.
- Medical dental and vision insurance
- 401(K) plan
- Worksite benefit programs
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
AwardWinning Customer Service
As the recipient of the North American Van Lines Agent of the Year Award for 2019 and the 2014 AMSA Agent of the Year Service Excellence Award we pride ourselves on exceptional service. We understand that we move more than simply your belongings we move everything they represent. Because we are driven by this understanding were committed to providing our clients with a superior quality and efficient moving experience.
We have been an agent of North American Van Lines for over 40 years and have enjoyed access to the incredible resources of one of the countrys largest and most successful van lines. Our strong focus on exceptional service is echoed by ownership management and staff. We have strict operational systems in place to drive efficient and maintain consistent quality standards.
A Culture of Excellence
Our commitment to excellent service includes each individual that makes up the Ward North American team. In order to meet our clients high standards and expectations we create high standards in our employee vetting and training processes. Each team member at Ward North American is thoroughly vetted and professionally trained to ensure your safety as well as the security of your belongings.
By providing all our employees with professionalgrade training at our onsite training facility Ward University we create a team with a strong work ethic and foster a culture of excellence. Through unparalleled hiring practices training processes and quality assurance measures Ward North American strives to redefine the industry with every move.
IndustryLeading Training
Opened in 1994 Ward University is our employee training facility that covers all operational aspects including customer service practices driver performance employee selfesteem and how to achieve excellence. This esteemed facility has been recognized as a leader in the industry resulting in many other organizations sending their employees to be trained at the University.
All candidates receive over 40 hours of classroom training and testing in areas that include driving crewing office operations as well as standard North American procedures. Ward has been recognized as North American Van Lines Agent of the Year in 10 of the past 12 years.
Corporate Responsibility
We believe we rise by lifting others and as such were committed to serving the greater community. Our Corporate Responsibility Initiatives are designed to use our resources in a way that will yield the most powerful results for our partners.
Required Experience:
Contract
Employment Type
Full-Time
