Field Service Engineer - Kentucky Indiana
Field Service Engineer - Kentucky Indiana
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Job Description
Did you know thatMarel peopleplay a vital role in feeding the world
We are looking forField Service Engineers whowant to have an influence onsustainabilityaninnovation along with satisfaction inbeing part of the solution and collaborationwith crossfunctional teams.
The Field Service Engineer (FSE) is the frontline field service representative and is responsible for fulfilling the customers expectations during onsite activities. The FSE is experienced in Marel equipment (or equivalent) and works independently solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training.
Candidate will need to be located in the Kentucky or Indiana area.
What you will be doing:
- Provides outstanding service in troubleshooting repair installation maintenance and customer training for Marel machinery at client sites. This involves preparing for service activities offering aftercare for new installations staying in regular contact with the customer and reporting on progress.
- You will report to the Field Service Manager
- Extensive travel within the allotted territory
- Must be able to lift up to 50lbs.
Other duties assigned as required by the business.
What we are looking for:
- Knowledgeable in customer service principles and processes including assessing customer requirements ensuring service quality and evaluating customer satisfaction levels.
- Customer facetoface interaction skills and commercial service skills
- Social perceptiveness
- Technical competence in an engineering discipline
What kind of a person are you
We encourage each of our7500 employees to bring their unique self to work and aim to make everyone feel recognizedvaluedand free to explore their potential.Werecommitted to creating an inclusive culture andwelcomenew colleagues from allwalks of life.Youwillrecognizeinyourselfthatyouhave:
- Degree in Mechanical Electrical and/or Software engineering or similar knowledge level
- Technical college degree preferred.
- Recognized product training on food processing equipment preferred.
- Strong communicator with analytical skill and the ability to work under pressure.
- Excellent English skill both written and verbal
- Experience with and comfort working in a multicultural multidiscipline organization is an advantage.
If you are apersonwith a passion for drivingExcellence Innovation & Unityon a global scale we invite you to join our dynamic team at Marel.
Who are we
We are the kind of people who find purpose in fixing things creating things and innovation. Our mission is to transform the future of food by creating a world where quality foodis producedsustainably and affordably. Being the world leader in advanced food processing solutionswerein the unique position to make it happenbut we need individuals with diverse perspectives and skills to help us get the most out of this opportunity.
Whatsin it for you
There isnothing like the feeling you get when you do something worthwhile for a living.Cominghome from work knowing youmade a differenceis just one of thegreat thingsyou can experience at Marel.Youcanexpect:
- Freedom to take initiative and make a real impact in a growing globalbusiness.
- An environment of trust and respect with space to explore and fail or better succeed!
- A network of specialists who are always willing tohelp.
- A healthy worklifebalance.
- Endless possibilities to keep learningsuchasaccess toLinkedInLearning and language learningmentorshipsand ongoing training along with tuition reimbursement.
- To get a career instead of a job. We havemanyopportunities for internal growthand we encourage it!
Interested
Please apply via the Apply Button on our website and upload your resume.For more informationcontact:
To find out more about Marel click onhttps://marel/en/aboutmarel
Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.Applicants must be legally authorized to work in the United States on a fulltime basis.Marel will only sponsor applicants for the following visas: H1B transfer L1A L1B
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Employment Type
Full-Time
